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Posted on Jul 26, 2009

Is Samsung's Silver Care washer technology compatible with septic systems ?

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  • Posted on Sep 12, 2009
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The amount of silve that it emitts is to small to matter

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Silver care button is jammed

Call the warranty company. If you try and repair it yourself, Samsung may void your warrantee. The silver care hasn't run out, and the service company will usually have to replace the interface or the button. Good Luck, Appliance Specialists
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Can you use the silver care with a septic system?

I asked this question to Samsung support and got the following reply:

Thank you for your interest in Samsung products! Your inquiry is very important to us and I will be more than
happy to answer your question.
Silver Care is permitted for non commercial residential use only, due to the bacteria in the septic system. It is
safe to use in septic systems for residential use only.
For more information on Samsung products, visit our website at www.samsung.com or call 1-800-SAMSUNG
(1-800-7267864) for further assistance.
Thank you for contacting Samsung Email Support
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Odor is present within washing machine. It smells stale.

Run a load of whites and make it fairly strong with bleach. Bleach is essentially nothing more than chlorine (sodium hypochloride). It kills bacteria very efficiently and will kill the bacteria causing the smell in your washer. I do this at least once per month to keep the system cleaned out and I don't have a smell even if my wife forgets to take the load out for a long time. Beware, however, that if you have a septic system, the bleach may kill off the good bacteria that digest the nasty stuff in your septic tank and drain field. Thus, it's always a good idea to add septic system bacteria once a month. You simply flush it down the toilet. You don't need to worry about this if you are on a public sewer hookup. Hope this helps.
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Error code 7E

Silver Care Kit (Silver Care PCB) Failure.
Check Silver Care PCB ,Main PCB & Wire harness
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Samsung 306BHW-Error code 7E

I don't know what the problem is bUT I HAVE THE SAME PROBLEM TOO ON a machine 8 months old
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