Question about HP PSC 750 All-In-One InkJet Printer
My hp psc 750 dont scan but the printer work ok.
Clean the upper part of the scanner glass with soft cotton cloth. Ensure their are no visible marks on the glass.
If the printer power cable is connected to the surge protector, connect it directly to the wall jack and then perform power cycle on it.
Follow the steps below to power cycle your all-in-one:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
After performing power cycle, you need to perform semi-full reset.
Press and hold Cancel and the Left Arrow key on the front panel keypad, while plugging in the power cord.
Put the printer as stand alone and try copying any normal document by placing it on the scanner glass.
Issue persists check if the scanner bulb is glowing and also able to move. If the scanner bulb is either not moving or glowing, the problem is related with hardware and needs to be serviced.
Posted on Jul 26, 2009
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Posted on Jan 02, 2017
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