Question about Brother Office Equipment & Supplies
I have an HL-2170W printer and am replacing the ink cartridge for the first time. Even though I push down the green button it doesn't pop out
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Posted on Jan 02, 2017
SOURCE: Error Light on Brother HL-2170W
Do not try to depress the green lever, since you need to remove the cartridge AND its base altogether. Just grab the front middle part of the assembly, pull it out slowly and steadily. You may need to apply extra force in doing so as it does take some effort to disengage the cartridge assemly from its seated position.
After the cartridge is removed, you may find some jamed paper inside. simply remove it and the printer should work again.
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Posted on May 21, 2009
Remove toner cartridge and tip end to end several times. Replace and retry. If still in trouble, take cartridge back to dealer for replacement.
Posted on Jul 12, 2009
Please go to:
and download the user manual in PDF format - it gives directions and images of how to remove and install your toner
Posted on Jul 23, 2009
SOURCE: single sheet jammed--cant remove
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 25, 2010
It is perfectly safe to cover the sensors on either side of the cartridge. What works best is to cover it with a piece of black electrical tape. The cartridge is set up so that when you put it in the printer, the printer shines a laser from one end of the cartridge to the other. This laser reads the toner level. If you cover both sides up with tape, it tricks the printer into thinking the cartridge is full of toner.
Hope this helps! :)
Posted on Apr 30, 2010
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