Question about HP Deskjet 6940 InkJet Printer

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Printer Frozen with Resume Light On

The printer does not seem to respond to anything. The resume light (arrow pointing down) just stays on, not flashing.

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  • c996 Jul 26, 2009

    Steps 4-9 are HP's solution for a flashing resume button, which means out of paper. I have a steady light and nothing else.

    Also, you can't remove the cartridges when the unit is turned off as there is a plastic bar stopping them being removed. I also can't remove them when the unit is turned on, because the whole thing is frozen.

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  • 71 Answers

The following steps to be done:
01. Please switch of the Printer and Desktop / Laptop.
02. Remove Both catridges 96 and 97 carefully.
03. Load 215.5x 279.4 mm (8.5 x 11.5 inch) paper in the Printer after switching on both printer and the machine.
04. Raise the Out Tray.
05. Slide the paper grade all the way to the left.
06. Place the paper in the tray, pushing the paper into the printer and check the Resume Light is flashing.
07 Place the paper in the In tray, pushing the paper into the printer until you get the flashing.
08. Slide the paper guide firmly against the edge of the paper stack.
09.Lower the Out tray.
Regards

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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1 Answer

What does service error 5C00 indicate?


Waste Ink Counter Reset due to residual ink in the ink docking station only resolution apart from replacing the printer.

Service Mode: This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.


With the printer powered off (but still plunged in), hold down the "Resume Button" and press the "Power Button" and hold them both down.

While holding down the "Power Button", release the "Resume Button" and then press and release the "Resume Button" twice.
Now release the "Power Button".

The indicator light should blink in green and the printer will make some noises.
You know you are in service mode if the green light stops flashing and stays green.

Select one of the following service mode functions by pressing the "Resume Button" the specified number of times listed below.
Each time you press the "Resume Button" the light will change color to let you know the button was pressed.

1 time = Service test print.
2 times = EEPROM information print.
3 times = EEPROM initialization
(4 times = Waste ink counter resetting)
5 times = Destination settings
6 times = Print head deep cleaning

Then press the "Power Button" one time to perform selected function.

If you press the "Power Button" two times it will take you out of service mode.

To Re-iterate :
You have to be pushing down on the resume button or the printer will just turn on when you press the power button.

Startin over.
Hold down the Resume Button then press the Power Button and hold them both down. The light between the buttons should come on green but the printer should not turn on. If the printer turns on at this point the printer does not recognize that the Resume Button is being pressed.

While still holding the Power Button down release the Resume Button and press it again twice. At this point the green light should change colors each time the Resume Button was pressed.

Then release the Power Button and you should be in service mode.
Once in service mode if you press the power button without first pressing the resume button the printer will turn off

Mar 31, 2016 | Miscellaneous

1 Answer

Orange light flashes 5 times then green flashes once then repeat Can't get printer to do anything else. Have unpluged it for ten minutes no luck Have removed print head and replaced it, no luck....


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.For printer

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2 Answers

Bought this printer used. No manual came with it. There is a constant orange arrow pointing down. Help Margaret


Hello Margaret, I found the manual for the DeskJet here: http://h10032.www1.hp.com/ctg/Manual/c01372490.pdf
You can view it by clicking the link or you can print it out. Hope that helps.

Mar 05, 2011 | HP DeskJet D2560 InkJet Printer

1 Answer

When I turn on my Canon iP3000 printer the power light blinks five orange and one green light and continues to to so. It will not stay solid green.



Hello try

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Nov 02, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Error Code 6B00


This is a common issue. (well not with screws inside it). but other small items. Lets see if we can get you fixed up. Please try.:

1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

May 23, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

My old canon S400 is not printing anything. Trying maintenance checks but still will not print pages. The on off light flashes yellow 8 times follwed by 1 green light flash. What is the problem?


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal


All the best Pineworks

May 15, 2009 | Canon S400 InkJet Printer

1 Answer

Canon IP2000 printer. The power switch is flashing intermittantly green and orange and as a result it seems to be stuck as anything I do has any effect - any ideas?? Many thanks in advance for your...


this may work for you
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal.
.

Nov 29, 2008 | Office Equipment & Supplies

1 Answer

S9000 canon printer ink tank full


Hi
Try this see if work for you.
may work
Canon S9000, S300, S400, i550, i560, i850, i860, i865, i9100, i9950, PIXMA iP3000 above,
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Nov 02, 2008 | Canon i950 InkJet Photo Printer

1 Answer

Printer will not respond


Canon S330 Turn off printer
Hold down Resume button and press Power button.
Keep holding down Power button and let Resume button go.
Press Resume button 2 times then let BOTH buttons go.
Green lights will flash and then stop blinking.
When green lights are solid, press the Resume button 4 times.
Press the Power button and the printer should turn off, if not, press the Power button once more.
Your printer should respond as normal

Jul 22, 2008 | Canon S 330 InkJet Printer

3 Answers

Canon s9000


This solution sounded to strange to be real but I was desperate for a solution to the orange light blinking 7 times and getting NO response from the printer whatsoever. It actually worked!
  1. Turn off printer
  2. Hold down Resume button and press Power button.
  3. Keep holding down Power button and let Resume button go.
  4. Press Resume button 2 times then let BOTH buttons go.
  5. Green lights will flash and then stop blinking.
  6. When green lights are solid, press the Resume button 4 times.
  7. Press the Power button and the printer should turn off, if not, press the Power button once more.
  8. Your printer should respond as normal.

Aug 17, 2007 | Canon i950 InkJet Photo Printer

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