Question about HP Officejet 4215v All-in-One Printer

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Printer won't work

Message error reads

right cartridge is incorrect

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2 Answers

Re: printer won't work

I had exactly the same problem on my 4215. Tried everything.

Then I cleaned the "gold" bits on the catrridge with alcohol removing all the gooped up ink, reinserted it, and the printer resumed working with no problem.

Posted on Jun 25, 2008

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Re: printer won't work - HP Officejet 4215v All-in-One Printer Printers & Copiers

The cartridge is not properly installed

Posted on Dec 01, 2007

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2 Answers

Right cartrige incorrect


This error means that the printer is unable to read or load the cartridge.

Try to rub the golden parts on the cartridge with a smooth damp cloth.

And in the contacts where the cartridge has to be placed also clean it.

Now install the cartridge & check.

Are you using the compatible cartridge with the printer, this message will came if the installed cartridge is not compatible with the printer.

Check with the known good that is the cartridges which you know that worked with the printer to make sure that there is nothing wrong with the printer. 

If the error message comes call the manufacturer to checkand replace the cartridge.

Good Luck.

Live, Love, Laugh.

May 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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Right cartridge incorrect

If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

The printer checks the cartridge level sensor and the electrical stuff.

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Installed new cartridges; keep getting error message

I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

I dont work for HP, I do know printers :-)

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