Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Black is not printing but other colours are MFC 685

Had problems constantly with paper jams then black stopped printing

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I was getting lots of paper jams with mine before the black stopped too

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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1 Answer

Brother hl-3045 jam inside


Had the same problem, called help center and fixed it!!!
Problem occurred when i tried to print colour labels from Word.
Black cartridge printing worked fine.
When using manual feed (pull down black panel in front which says 'brother'- you'll get the message for this if printing labels
you must open the back door of the printer.
got 'paper jam inside' error message.

Here's what I did and somewhere along the way, something worked.

Turn and unplug machine
take out all drum cartridges (all 4)
Take out the black belt (everything you can remove has a green arrow or tab- easy)
check to see if there's any paper in there- there was no paper in my case.
separate the drum from the cartridge for each colour and check the colour roller and the fuser film roller- don't touch them- no paper stuck that i could see
put them back together carefully.
Put the belt in and then the 4 cartridges
do a test run- mine still showed error message- paper jam inside
switch black with each cartridge and do a test run for each. When i switched with yellow - didn't work, magenta- didn't work- cyan- WORKED!!!- the colours were messed up on the document but it went through and printed without the error message.
Here's the sequence of what colour cartridge went in which spot.
Yellow in black slot
magenta in yellow slot
cyan in magenta slot
black in cyan slot.
then i switched them back to the way they are supposed to be and tried to print again and it worked!
the colour is amazing on this printer- i had the trouble right from the beginning after installation.
hope this helps.

Nov 21, 2012 | Brother HL-3045CN Laser Printer

2 Answers

Brother MFC-290C not printing black


Hi,


The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results.


Thank you!!

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1 Answer

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Replace the _empty_ "black" ink-cartridge.

Or, run a "head-cleaning" cycle, using the software that came with the printer.

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Hi ,
While printing go to the printer settings nad check if any Black print option is clicked. Also check the color cartridge status.

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I have a Brother MFC 465CN and cannot get the black ink to print. I have cleaned it several times, and am quite irritated! If i print a page from my computer, the colours come out fine, but not the...


Another user here suggested that you change the Media Type in Printing Preferences to 'Inkjet Paper' instead of 'Plain Paper' and this worked for me. Of course I don't know if it's pulling from the black nozzle or not, but I do get black now.

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1 Answer

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please you use the coloue paper print other black and white paper print ?
but you use the only yellow paper print ?
you refling the colour cartridge and setting page in colour prints
and use printer.

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CANON PIXMA MP 460: PRINTING PHOTO- COLOUR PROBLEM.


change the print cartridge for color if yhat doesn't fix it get a new print head. Bob

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1 Answer

MFC-1970MC Check Paper error


The black sensor flags have to move freely. Usually one gets dislodged when paper jams are removed to forcefully.

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