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How to remove the conditioner tray - AEG Washing Machines

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Hi
just pull the tray out - it will come out if you wiggle it a bit, also for some trays you need to depress a button or something similar for it to release. Clean the tray (especially underneath) and have a look in the hole where they tray was. This usually gets filthy. just replace it and continue using

cheers

Posted on Jul 26, 2009

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Hi, my haier washing machine hns1260tve wont take conditioner. It just stays in the drawer. Thanks Rob


Hi from retired Englishman in SW France,

2 posibilities - blocked conditioner tray or water not being directed into it.
1) The conditioner/softener tray needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

2) If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Jul 11, 2011 | Washing Machines

1 Answer

The machine never takes in the fabric conditioner. When the wash has finished the tray is always still full


Hi from retired Englishman in SW France,

Pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
If water IS going into the tray I suspect that it is the conditioner/softener tray which needs a thorough clean, paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

If these have assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

May 02, 2011 | Miele Washing Machines

1 Answer

Fabric conditioner stays in the tray?


Hi from retired Englishman in SW France,
I suspect that the conditioner/softener tray needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C

Mar 28, 2011 | Zanussi ZWD1470W Front Load Washer / Dryer

1 Answer

Conditioner stays in the tray


Hi from retired Englishman in SW France,
I suspect that it is the conditioner/softener tray which needs a thorough clean,
paying particular attention to the sentences in BOLD but follow the guidance notes right the way through, please ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C

Mar 22, 2011 | Hoover Nextra HNWL 3136 Front Load Washer...

2 Answers

WM58 hotpoint. I have cleaned the fabric conditioner drawer but the machine will still not take the fabric conditioner


Hi from retired Englishman in SW France,
Sorry and please don't take this the wrong way but is it possible that there is still a blockage in the siphon tube of the conditioner tray part of the dispenser?

Please follow my (complete, pre-typed) guidance notes,
paying particular attention to the sentences in BOLD ;-0)

If it's not blocked it is possible that the water is not being fed into the conditioner tray. It is possible to check by opening the dispenser a little way when the machine is on (final?) rinse and you should be able to see the water entering the conditioner tray. If it isn't, it's a service call, sorry.
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Good luck,
John C

Mar 14, 2011 | Hotpoint WMA58 Front Load Washer

2 Answers

My washing machine wont take in the fabric conditioner, why?


Ensure the compartment hasn't filled with water.
Remove the drawer that holds the conditioner and clean it in warm water, the conditioner is normally siphoned into the machine and the ducts get blocked with lumps of conditioner.

Mar 01, 2011 | Whirlpool Washing Machines

1 Answer

My bendix washing machine wont let in the conditioner to rinse,at the end of the wash the conditioner is still in tray


Hi from retired Englishman in SW France,

I would start by giving the conditioner/softener tray a thorough clean before suspecting something like a malfunctioning water valve.
Remove the complete drawer. To do this you will have to do one of the following-
  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed- and others)
  • release the catches underneath (our daughter's Indesit- and others) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,
John C

Feb 26, 2011 | Tricity Bendix AW1000W Front Load Washer

1 Answer

The fabric conditioner section of the tray keeps on being full of water when the wash has finished and doesnt run away.


Hi from retired Englishman in SW France,

Although you do not say which model it is, this is a common problem with many machines.
I suspect that it is the conditioner/softener tray which needs a thorough clean! Please note the comment in BOLD ;-0)
Remove the complete drawer. To do this you will have to do one of the following-
  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catch underneath or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover on it which you must remove to expose the little stuck up pipe/tube. This is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,
John C

Feb 19, 2011 | Bosch Washing Machines

1 Answer

Conditioner not filtering from drawer, model WG1285.


Hi from retired Englishman in SW France,

This is a common problem with many machines.
I suspect that the conditioner/softener tray is blocked UNDERNEATH its cover so it needs a thorough clean!
Remove the complete drawer. To do this you will have to do one of the following-
  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit!) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover on it which you must remove to expose the little stuck up pipe/tube. This is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,

Feb 18, 2011 | Indesit Washing Machines

2 Answers

Water staying in the conditioner tray. Machine works fine, washing powder goes into the machine, fabric conditioner not dispensing and water left in the tray at end of wash


You dont say which machine you have, but a lot of conditioner trays work by siphon action.

If at one end of the conditioner tray there is what looks like a closed off tube sticking up, this is the siphon. To remove it, it should just pull off. Check the tube is clean inside and out with no residues left from the conditioner. Also check the tube sticking up from the base of the conditioner tray - this should also be nice and clean, and should be clear of any obstructions. May be worth poking something like a cocktail stick down it just to make sure it's clear. Then push the closed off tube back on. The siphon action can be checked by pouring water into the conditroner tray - as the tray gets close to full the siphon action should kick in and then empy the tray.

Hope this is of some help.

Oct 17, 2009 | Washing Machines

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