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I cant send picture messages nor access the internet im on t-mobile, I have been in touch with t-mobiles website and have all the internet and mms sent to phone and i have tried wap.www ect and nothing, The phone is unlocked and it was with orange, Can anyone help. Other than that i have no other issues with the phone,

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  • 158 Answers

If the phone is a motorolla try this website

https://motorolasetup.tarsin.com/home.htm?manufacturer=1&deviceKey2=V9

It will update your software.

please leave good rating, I am trying to raise my rating, just trying to help, no pay...

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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2 Answers

Cant recieve or send out mms


Here are the APN settings for your phone and T-Mobile.
These need to be correct for mms to work.

APN & data settings

To set the Access Point Name (APN) and turn on data settings, follow these steps:
  1. From the Home screen, press the Menu key.
  2. Touch Settings.
  3. Touch Wireless & networks.
  4. Open the Access Point Names or APNs. menu (in steps above)
  5. If there is a T-Mobile APN, touch it. If not, press the Menu key, and touch New APN.
  6. Verify and update the following settings for the Data APN:
    • Name: T-Mobile
    • APN: epc.tmobile.com or fast.t-mobile.com (for LTE devices)
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type: <Not set>
    • APN type: <Not Set> OR Internet+MMS (depending on software version)
  7. Press the Menu key.
  8. Touch Save.
  9. In the list of APNs, delete all others that may appear. If there is a FOTA APN, you may leave that one. To do this:
    1. Touch the APN you want to delete.
    2. Press the Menu key.
    3. Touch Delete APN.
  10. Verify that there is a circle next to the one remaining APN to show it is activated.
  11. Perform a soft reset.
  12. Test your data connection, by accessing a web page or sending a picture message (MMS) to yourself.

Sep 15, 2014 | ZTE Concord Blue Smartphone - T-Mobile 832...

1 Answer

I have an unlocked HTC touch pro2 Verizon phone and use it with T-Mobile. I can receive calls, make calls, send texts, receive text, but I cant access internet or receive picture messages via text. Any...


Hi,
Welcome to Fixya. The reason why you can't use the internet or receive a picture message is because you need to save the GPRS and MMS settings of T-mobile on your phone. For the settings you need to contact the so that they can provide you the right settings like the APN the HTTP link and other settings. after you have save the settings you will be able to use the internet on your phone and will be able to send and receive MMS.
Thanks

Aug 02, 2011 | HTC Touch Pro Smartphone

1 Answer

Have new htc wildfire and decided to go and disconnect internet while i get used to it! (also my first touch screen).. Have been sent several mms messages and it asks me to download.. obviously I cant.....


Hello.

You can only access MMS sent to you by activating MMS. Call your mobile service provider to activate it. Once activated, you can receive/send MMS messages without connecting to the internet.

Aug 02, 2011 | HTC Wildfire Cell Phone

2 Answers

Cannot access mms and internet.


I THINK FIRST GO TO MOBILE MAIN MENU AND PRESS TOOL OR CARRIER ICON WHEN YOU PRESS CARRIER ICON YOU SAW A MENU PRESS INTERNET MESSAGING OR MULTIMEDIA MESSAGING WHEN YOU PRESS IT YOU SAW A LIST OF WAP/GPS MMS AND INTERNET AND THEN PRESS WHAT YOU WANT WHEN YOU PRESS YOU SAW SEND REQUEST MESSAGE IMAGE ON YOUR MOBILE DISPLAY AND YOUR MOBILE IS NOW ABLE TO ACCESS TO MMS AND INTERNET IF THIS METHOD DOES NOT WORK GO TO CARRIER CUSTOMER CARE CENTER AND ABOUT THE PROBLEM THEY ACTIVE YOUR MMS AND INTERNET SERVICE THANKS FOR THE QUESTION

Jul 24, 2011 | Cell Phones

1 Answer

Im on network 3 the settings i need to go online and send mms wont come throught, i know i can do it manual and tried but was bit to confusing for me


The settings of MMS and Mobile internet (GPRS) are provided by the service provider.
Call your SERVICE PROVIDER and ask for the settings of GPRS and the settings of MMS for your
mobile.
They will send it to you as text messages,you will get two messages.
When you receive them save them and turn your mobile off for 3 minutes then turn it on.
The MMS and the INTERNET services in your mobile will be active .

Jun 13, 2011 | Nokia N95 Cellular Phone

1 Answer

Can not connect to internet or send picture messages


Call your Service Provider
Ask for the settings of MMS and GPRS for your mobile.
They will send the settings as text messages.
You will receive two messages,when you are received them save them and turn your mobile off for
3 minutes then turn it on again.
The (INTERNET) service and the picture messages (MMS) are activated.

Jun 13, 2011 | LG VOYAGER VX10000 Cellular Phone

2 Answers

My problem is my husband wants to send hes pictures in my phone but i cant get it coz my gprs is not activated..... i want to recieve and send pictures or mms to the other country what am i going to do?


First, you have to activate gprs on your phone. Then you can either activate mms to get the picture. But mms has low picture quility and also its charges are high.
If possible ,your can send the picture to you through email. You can configure your email on the phone itself and then you can download the attached picture.

Jun 09, 2011 | Cell Phones

1 Answer

How to activate & send mms in samsung s8000 mobile


you need to configure the mms settings from your internet menu... but you need the right configuration from your network provider to the settings.. 
to give you an idea, here's how you may do it.. from your phone, press menu select internet select browser profiles to lead you to internet profile settings.. from your settings, press create.  then create the mms profile your network preferred.  once created, press save and exit the settings for internet profiles.. 
to make the mms profiles be the default settings for your mms, do thes steps... from your phone, press menu select settings select phone applications select messages select multimedia from multimedia menu, select profiles assign the mms profiles you created for your multimedia. press save and exit the setup... 
now to check if it's working, try sending a multimedia message to your own number to check if your phone can send and receive mms. once you successfully send it and received it, it means that your phone mms is already set and working...
take care..

Mar 30, 2010 | Samsung Jet S8000 Cell Phone

1 Answer

I can't send mms messages with cect p168 with my t-mobile service


hi, this is a common problem and all you need to do is either go to the t-mobile website and navigate your war around the site untill you can send the mms and internet settings to your phone they send you these via txt message and it will update your phone to the correct settings.
If how ever you cant find this on their site then all you need to do is give t-mobile a ring and ask them to send you the mms and internet settings to your phone they send you these for free and it updates your phone to the correct settings and doing this will solve your problem.

Let me know how you get on or if you need further assistance ok

Dec 19, 2009 | Dual Electronics CECT P168 Cellular Phone

1 Answer

My picture messages cannot be sent or received its says check internet settings profiles I have a sony ericsson k800 cyber shot, I cannot send or receive picture messages, not sure why, please help.


Make sure your subscription covers the desired service(s), and that the selected carrier (e.g. GPRS/EDGE) is available in the area. If you still have problems sending or receiving MMS (picture messages) or accessing the mobile Internet/WAP on your phone, you probably need new settings installed. Go to your mobile carrier website and follow the instructions to receive the settings in an SMS message. You can also contact your operator for the correct settings.

Aug 21, 2008 | Sony Ericsson K800i Cellular Phone

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