There is not enough power supplied to the motor. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net
EcoQuest Fresh Air Alpine Air Purifiers EcoQuestAir
Living Air and Living Water...
SOURCE: replacing uv lamp in Ecoquest air purifier
Hi FCfogl, Here's you answer. Go to the URl below for detailed instructions with pictures. http://www.airpurifierrepair.com/PageInfo.aspx?page=ReplaceUV Hope this helps
SOURCE: EcoQuest Fresh Air Lamp replacement
Its probably the starter. Manual says to replace both lamp and starter at same time.
SOURCE: Ecoquest Flair Air Purifier leaves black residue on walls and...
Hi there,
The black residue is what is in your air. The reason for it to cling to the walls is the Ionization process that the machine creates. The ionization is to create a clean breathing space, free from contaminants. All particles floating in the air will be negatively charged and cling to each other or to objects in the room (like walls) that are positively charged.
If you cook, there is some smoke created, or when you burn candles. These greasy particles will stick to the wall or to surfaces. Cleaning them up regularly might help. You can also try another product from EcoQuest called EcoH which is based on enzymes and cut through that grime easily. That might take the black stuff off the walls.
Dutch
SOURCE: how do you replace the lamp of an ecoquest air purifier?
Call toll free 1-877-710-0057 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.
SOURCE: Ecoquest Fresh Air Air Purifier turning itself off and on rapidly
There is a problem with the main circuit board. Ecoquest will replace the circuit board. If the Fresh Air is still under warranty you have to pay shipping. If it is not under warranty, you'll have to pay all of the repair cost. You'll need to call to get an RMA number before you send it in, either way.
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I think that there might be a problem with Start or Run Capacitors in the motor circuit. You may need an electrician to look into it.
Start and Run Capacitors are used to shift phase of current/ voltage in the windings of the motor. Thus giving torque to get the motor rotating or sustain rotation of the motor.
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