Please give us more information on what results are you getting. Is the machine running, the needles stitching, the loopers moving, the knife working? Is it not chaining? Exactly, what is it doing that it shouldn't, or what is it not doing that it should?
If the machine is not working at all, perhaps the door is not latched properly. There is a safety mechanism that will not allow the machine to run unless it is latched.
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