Question about Xerox DocuPrint N2825 Laser Printer

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Paper jam hp officejet 4315v all-in-one

Cleared the paper, but it still says it's got a paper jam, go to tools to try and fix and it says ther is no connection. I have unpluged and reconnected.

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Hi,
troubleshoot with the printer troubleshoot utility in your OS. it should restore connectivity.
try resetting the connection and settings for the printer using manual.
otherwise, use the manual to re-install the device as this will also reset the connection.
here's link to manual.(select the operating system and download the installation software)

cheers

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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