Question about HP Photosmart D5360 InkJet Printer

1 Answer

I buy until now 5 hp351 colorcartridge, after few days is "dead"

Message printer:
"PRINT CARTRIDGE MISSING OR NOT DETECTED"
... after 2-3 refill...

Posted by on

  • vabatpetotzi Jul 28, 2009

    Of course with a new cartridge that has never been refilled WORKING... but i want to use my old cartridges even them broken. How i can reset the cip?... thanks again..

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  • Contributor
  • 17 Answers

Sounds like the problem is that you are refilling the cartridges. Each HP cartridge has a special chip on it that will only read the original ink supply properly. Try a brand new cartridge that has never been refilled and see if that makes a difference.

Posted on Jul 27, 2009

  • patiokitty Jul 28, 2009

    Unfortunately there is no way to reset the chip on the cartridge. While I can understand that refilling cartridges is cheaper than buying new the ink used to refill is not the same quality as the HP inks and can cause print quality defects, and if you have any problems with that printer while using refilled cartridges HP cannot and will not help you to troubleshoot until you get a new HP-branded cartridge. The chip includes data such as manufacture date and expiry date for the ink supply it carries...the expiry date is something that an HP agent will ask you about if you ever call in to HP for support on this printer.

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Related Questions:

Tip

Canon Pixma MX320 - How To Disable Ink Cartridge Error Detection..


How to fix the printing problem when Canon PIXMA MX320 series detected the errors in your cartridge?

I have a canon Pixma328 and have been refilling ink for black and color cartridges for quite sometime now. The cartridges are close but after I drilled a small hole on the top part of the cartridge using a small screw, there I find a way to refill the ink that I bought from an ink refill store. The procedure needs extra care, not to touch the contact point (copper) because its sensitive and not to damage the inner part of the cartridge when I insert the needles of the syringe used for transferring ink.

After refilling the cartridge, the next thing to do is to reset the cartridge. This will clear your printer from displaying common printer errors like U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

What happened when ink ran out from a refilled cartridge and the printer detected it?
The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

You can print as long as you want, refill the ink as long as you want and save a lot of money from buying a genuine canon cartridge by just following this simple tips for Canon Pixma MX320 and/or Canon Pixma MX328 all-in-one printer

For those who have replaced their ink cartridge before try to use that again and do follow this tip to make that work again.

on Jun 29, 2010 | Canon PIXMA MX320 Color USB InkJet Printer

Tip

How To Use Refilled Cartridge When Canon Pixma328 Detected Cartridge Errors!


How to use refilled cartridge when Canon PIXMA MX320 series detected already errors in your cartridge?

I have a canon Pixma328 and have been refilling ink for black and color cartridges for quite sometime now. The cartridges are close but after I drilled a small hole on the top part of the cartridge using a small screw, there I find a way to refill the ink that I bought from an ink refill store. The procedure needs extra care, not to touch the contact point (copper) because its sensitive and not to damage the inner part of the cartridge when I insert the needles of the syringe used for transferring ink.

After refilling the cartridge, the next thing to do is to reset the cartridge. This will clear your printer from displaying common printer errors like U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

What happened when ink ran out from a refilled cartridge and the printer detected it?
The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

You can print as long as you want, refill the ink as long as you want and save a lot of money from buying a genuine canon cartridge by just following this simple tips for Canon Pixma MX320 and/or Canon Pixma MX328 all-in-one printer

For those who have replaced their ink cartridge before try to use that again and do follow this tip to make that work again.

on Jun 27, 2010 | Office Equipment & Supplies

1 Answer

My canon mx320 multi function printer doesnt want to scan. it shows a U051 code and refuses to work.does a printer need tp have ink to scan?? i dont think so. pl help


Need to reset the cartridge.

How to fix the printing problem when Canon PIXMA MX320 series detected the errors in your cartridge?

After refilling the cartridge, the next thing to do is to reset the cartridge. This will clear your printer from displaying common printer errors like U041, U042, U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

For error U162 or U163 All functions of the all-in-one printer will stop and your printer will not work.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

Please give this solution a good ratings. thanks

Dec 06, 2010 | Canon PIXMA MX320 Color USB InkJet Printer

1 Answer

I cant reset the canon mx-310 from u051 code.The previous advises did not help!


his will clear your printer from displaying common printer errors like U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

What happened when ink ran out from a refilled cartridge and the printer detected it?
The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

Let me know if this works with you
Please rate this solution. Thank You!!

Oct 17, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310 error message U051 check ink


This will clear your printer from displaying common printer errors like U053, U051 and U052. The importance of the "reset the cartridge" procedure is to avoid the printer from detecting your cartridge as reused one. The steps below is recommended to do after refilling an ink cartridge.
1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

What happened when ink ran out from a refilled cartridge and the printer detected it?
The printer will display an error U162 or U163. All functions of the all-in-one printer will stop and your printer will not work. The next thing you will know is you are in the front of a computer shop and buy a genuine canon cartridge.
But wait, there is still a way to fix this. Reset it again using a different procedure. Reset the detections of reusable cartridge.
1. Turn off your printer an turn it on again
2. After the printer initialize try to copy or print. The error will appear.
3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
4. Release the STOP/RESET button the the printer is restarting.
5. Wait for a few seconds and the pending print jobs will commence.

Let me know if this works with you
Please rate this solution. Thanks

Aug 02, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hp psc 1210xi all in one printer says refilled cartridge is defective. HP says printer remembers cartridge serial number, counts number of prints executed & after certain number of prints, won't...


Well, if the electronic circuit on the cartridge has blown, you have no other alternative then to buy a new cartridge. You can remove the cartridge and gently wipe the cartridge contacts. Turn off your printer, wait for a few min, then turn it back on. Put the cartridge back.
If that doesn't work,
  1. Open the cartridge access door.
  2. Remove either cartridge (not both).
  3. Close the cartridge access door.
    • If the computer message is Print Cartridge Error , then the print cartridge that is still in the printer is the problem cartridge.
    • If the computer message is NOT Print Cartridge Error (instead, it says that the cartridge you have removed is ...Either missing, not detected, or incorrectly installed ), then the cartridge you have removed is the problem cartridge.
There is a cmos battery in the printer, and, yes, when you remove it, the printer forgets everything (serial number, number of copies, etc). I have found a clip, but it says it only works for some HP printers. You can try that, but I am not sure that will help solve your problem.


Jan 28, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Check print cartridge blinking cartridges refilled today and installed laptop not recognising printer as result


    • If the message on the computer does not identify a particular cartridge (it says only Print cartridge error ), follow the steps below to determine which cartridge is causing the problem.
      1. Open the cartridge access door.
      2. Remove either cartridge (not both).
      3. Close the cartridge access door.
        • If the computer message is Print Cartridge Error , then the print cartridge that is still in the printer is the problem cartridge.
        • If the computer message is NOT Print Cartridge Error (instead, it says that the cartridge you have removed is ...Either missing, not detected, or incorrectly installed), then the cartridge you have removed is the problem cartridge.

  • If the problem still occurs, the electrical contact between the cartridges and the printer might be bad. Removing and reseating the cartridges might help. Also, you can clean the electric contacts on the cartridges with a dry cloth.
Hope that will help solve your problem!

Jan 16, 2010 | HP PSC 1205 InkJet Printer

1 Answer

Error message saying incorrect print cartridge.


Check the Electrical contacts on the cartridge itself, they all need to be clean and nice and shiny to work properly. Make sure you haven't overfilled the cartridge too, this can sometimes cause problems. To be honest, the HP cartridges do 'wear out' after a few refills. when they go electrically dead, there is nothing you can do about it apart from buy a new one!

Oct 21, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Lexmark Z816


it is most proberly that the cartridges are damaged now due to the refilling because certain cartridges can't be refilled and some can bt are limited to the amount of times that you can fill them so you might have to go out and buy new cartriges but try this 1st. remove the cartridges and use alcohol or spirits on a soft cloth and wipe the pins on the head of the printer and also on the cartridge were the pins would make contact to the cartridge these should be copper in colour.

May 13, 2008 | Lexmark Z816 InkJet Printer

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