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Installing Windows XP on a pc I have just assembled myself. All was going well until during setup Windows said it was going to 'adjust the monitor for better resolution' and asked for an 'OK' response. Unfortunately my USB drives are not yet activated (so no mouse) and Windows will not accept a command from the ''Enter' key. Thoughts gratefully received. Cheers.

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  • Peter Sullivan Jul 26, 2009

    Thanks for the tip. Unfortunately, it is a typical Windows dialogue box. It has a mouse pointer symbol and an "OK' box. I tried the USB ports but they are inactive. I was following the process in the manual which says to choose DVD as boot device in BIOS and then the screen prompt was to install the Windows disc. Since then the keyboard has allowed me to respond. This has thrown me.I don't want to swith the system off and take that risk if I can avoid it. Keyboard lights are on, but the system is clearly waiting for me to respond.
    Cheers.

  • Peter Sullivan Jul 26, 2009

    Hi folks thanks for the tip about starting in safe mode. How can I exit setup without causing damage?

  • Peter Sullivan Jul 26, 2009

    Thanks for that. I have tried Ctrl, Alt, Del but the system is waiting for me (as Windows sometimes does) and will not accept any key strokes. Is there any other way of exiting setup without crashing it by turning off the power?

  • Peter Sullivan Jul 26, 2009

    Thanks I am off to try that.
    Cheers.

  • Peter Sullivan Jul 26, 2009

    Thanks everyone for the help. Problem resolved. I powered off, restarted in BIOS made sure USB ports were enabled (they were!)and saved and escaped to Windows, I couldn't start in Safe Mode, but it now recognises the mouse so I am up and running. Thank you very much. I am happy chappy! You are stars!

  • Roy Lonsinger
    Roy Lonsinger May 11, 2010

    Does the "o" in ok have an underline under it? If so you just hit the "o" key on the keyboard to accept the command. Hope this helps.

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Hello,

If you have an old ps2 mouse lying around, this would be your best bet. I'm sure some of your mates would have one (or a ps2 adapter) lying around.

I don't recall that it will not accept an "enter" for the OK. You may have to use the "tab" button to highlight the OK button, then press the enter key. As well, you can startup in safe mode (press F8 whilst starting), and load your usb drivers, although if you are using XP, it should notice your USB ports, just may not have the correct drivers if say, you have USB 2.0 ports. If you need followup information, please write back.

Thanks for using FixYa.

Posted on Jul 26, 2009

  • Kreesha Fletcher
    Kreesha Fletcher Jul 26, 2009

    If you press ctrl+alt+del you shoudl be able to restart. The display settings are very near to the end of setup, and you can always "fix' an installation by inserting the disk at a later time. As a matter of fact, it should notice where it leaves off and continue on if you leave the disk in. If not, then you would deal with the installation again.

  • Kreesha Fletcher
    Kreesha Fletcher Jul 26, 2009

    You're absolutely correct in that it will not accept other keystrokes if that OK button is still up. Do a hard reset by disconnecting power, restart in safe mode and it *may* continue where it left off. If not, once again, you can repair an install if you are to get to the desktop and utilise a mouse. So you have no ps2 mouse at your availability? Nor your friends? Try the safe mode solution then, and I believe you may have USB port functionality at safe mode.

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When you boot your computer, just after the BIOS finish checking, press F8 key. Run windows in Safe mode. When the machine boots and gives you the screen, set the display to the lowest and reboot. On the next reboot adjust display one notch at a time and when you get a blurred display press Esc to come out as it does not suit your monitor. Adjust display one notch lower and accept it as final optimum display.

Posted on Jul 26, 2009

  • Vinay Tevatia
    Vinay Tevatia Jul 26, 2009

    When you boot your computer, just after the BIOS finish checking, press F8 key. Run windows in Safe mode. When the machine boots and gives you the screen, set the display to the lowest and reboot.
    On the next reboot adjust display one notch at a time and when you get a blurred display press Esc to come out as it does not suit your monitor. Adjust display one notch lower and accept it as final optimum display. he mouse should work in Safe mode.

  • Vinay Tevatia
    Vinay Tevatia Jul 26, 2009

    Nothing shud go wrong if you power off the computer and re-install XP. Your time wud have been wated but its better utilised reinstalling XP. When you come to the same "adjust monitor for better resolution" click on the X in the right top corner of the window. If the mouse is not working then press Alt + F4 to close the window. Then in the next reboot use safe mode as told earlier. And have your fingers crossed all the time. It may be that you monitor is not matching the XP's required setting. So one notch lower shud be fine.

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Your pc has not found the driver of usb first check it

Posted on Aug 16, 2009

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