Question about Bosch Exxcel WFO 2264 Front Load Washer

5 Answers

DRUM HAS STOPPED SPINNING

The washing was working fine and during a wash my daughter came along and pressed the buttons on the front of the machine whilst it was operating.
Now the machine has stopped working. The drum will not spin no matter what programme is selected.
The water etc is fine and it does drain. The problem is the drum will not spin.

Posted by on

  • 13 more comments 
  • fusion007 Nov 22, 2007

    Hi..yes it does sound like the motor is spinning. At first I thought it might be the belt but then I thought perhaps a problem might have occurred on the front panel after my daughter pressed the buttons.
    All was working well until the buttons were pressed whilst the machine was in operation.
    Thanks

  • fusion007 Nov 22, 2007

    Hi...right I opened the back and checked the belt and the belt is fine. It has not snapped or fallen off.
    I tried a programme whilst the back was off and the motor does not spin.
    I also checked the resistance by turning the drum by hand and there is a little resistance.

    Any other suggestions please?

    What can you say to a 15 month old!

  • fusion007 Nov 22, 2007

    Another update...not sure if this helps to pinpoint the fault.
    When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.

  • fusion007 Nov 23, 2007

    The washing was working fine and during a wash my daughter came along and pressed the buttons on the front of the machine whilst it was operating.
    Now the machine has stopped working. The drum will not spin no matter what programme is selected.
    The water etc is fine and it does drain. The problem is the drum will not spin.

    I opened the back and checked the belt and the belt is fine. It has not snapped or fallen off.
    I tried a programme whilst the back was off and the motor does not spin.

    Not sure if this helps to pinpoint the fault.
    When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.

  • fusion007 Nov 23, 2007

    Any other suggestions?

  • fusion007 Nov 24, 2007

    Can anyone help with this please?

  • fusion007 Nov 25, 2007

    Hi Prem...on the model bosch exxcel 1100 maxx on the fron there is start, reduced time, rinse plus buttons and spin dial and programme dial only. There is no 'auto', 'select','end of cycle' or 'pre-wash'buttons.
    Any other suggestions please? Thanks

  • fusion007 Nov 26, 2007

    Can anyone help with this or will I need to call someone in to sort out the problem? Thanks

  • fusion007 Nov 27, 2007

    Hi...roughly how much does the control board cost? Is it possible to just replace parts on the control or does the whole board need replacing? Thanks

  • fusion007 Nov 30, 2007

    I'm afraid even Chris got it wrong. Good job i didn't go and buy a new control panel. That would have cost me a lot for no reason. No one who replied here got it right.
    An engineer came out and carried out the work. He didn't even touch the front panel.
    The machine is working again.

  • Anonymous Dec 26, 2007

    my front load kenmore washer machine has stop working

  • s_bar Jan 02, 2008

    I have exactly the same problem as fusion007's. the spin cycle has stopped working, everything else is fine. The spin cycle alone starts at 11 mins, moves to 10 mins and then straight down to 1 minute without actually spinning. What did the repairman do to fix it?

  • Bosworthbear Feb 25, 2008

    Bosch exxcel 1400 - same problem - what solutiona ctually worked?

  • Anonymous Mar 27, 2008

    Mine does the same thing.. what did they do to fix it

    Napastan

  • Letiss Jun 07, 2008

    I have same problem. What did the engineer do to fix yours?

×

Ad

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 213 Answers

Hey. i hate to say it but it sounds like the control board is shorted after the buttons were all pushed like that. this model only has one control board and it powers everything. i am a bosch authorized tech. i have seen this same problem before. youll need to have the control replaced to fix the washer.

Posted on Nov 27, 2007

  • chris hooper Nov 27, 2007

    the whole board would need to be replaced. depending on which board you have the part could run from 150 to 300

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,113 Answers

Well, I failed to find your product but found close and I've read the manual and can see no sign of anything being able to be presed that would stop motor operating in its wash cycles, I take it that you have totally drained/removed clothing and let machine get to normal start position, and done the standard disconnect from power, and plug it back in and test again and make sure no flashing lights are present and door is locking correctly

Possibility exists that your balance switch is faulty I'd look at that if not then Either motor is dead or control board is faulty

If you know your way around electricity then you could test if power is being supplied to motor.

As for the count losing 10 mins then thats pointing to control board fault (quite possible due to operations panel being operated)

Link to Manuals I read
http://www.boschappliances.com.au/content.asp?keyword=wfo&action=search&document_id=17&x=38&y=13

Posted on Nov 25, 2007

  • 1 more comment 
  • Soulvisitor
    Soulvisitor Nov 25, 2007

    I'd say premm has the answer, he's the Washing Machine Tec here specialising in front loaders.

  • Soulvisitor
    Soulvisitor Nov 30, 2007

    and the winner is.... chris72

  • Soulvisitor
    Soulvisitor Nov 30, 2007

    What did he do?

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,294 Answers

Press down "auto" and "select" together for at least five seconds; the machine could reset.

Posted on Nov 25, 2007

  • 1 more comment 
  • prem mathew Nov 25, 2007

    Press "end of cycle" button for 5 to 6 seconds, display would clear. Or



    Press "pre-wash" button for same time......

  • prem mathew Dec 03, 2007

    It would help us all if you could tell us what your engineer did to solve the prob. Aft all we were all picking our brains here............

  • prem mathew May 11, 2008

    Fusion007: An engineer came out and carried out the work. He didn't even touch the front panel. The machine is working again.



    What did the engr do Fusion007?! Do we pay you $30 in advance for an answer?

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Filmmaker:

    Uploaded 5 video answers.

  • Expert
  • 150 Answers

I think your prob is not simple if anybody tell u do this or tat don't do it because i have a same prob but my fault is try myself and it becomes more disable and father beaten me
so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
and u again enjoy
WARNING:
DO NOT OPEN YOURSELF
IF U HAVE TRUST ON ME MY ID IS
mango4529@rediffmail.com

Posted on Nov 23, 2007

  • shivam raj
    shivam raj Nov 25, 2007

    sometimes a tumble drier overheats and knocks itself off to emliminate
    this check if there is a red reset button at the back if there is press
    it .after you think the machine has cooled done try it again even if no
    button ,have you had clothes that have been to wet in it ,again wait
    till it cools or maybe you overloaded it,

    These are things that have been a problem on my tumble driers over past
    yrs if nothing works after trying these it either needs a new belt or
    motor.

  • shivam raj
    shivam raj Nov 30, 2007

    i think your prob is not simple if anybody tell u do this or tat don't
    do it because i have a same prob but my fault is try myself and it
    becomes more disable and father beaten me
    so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
    and u again enjoy
    WARNING:
    DO NOT OPEN YOURSELF
    IF U HAVE TRUST ON ME MY ID IS
    mango4529@radiffmail.com

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 363 Answers

Does it sound like the motor is spinning?
I'm thinking it could just be a coincidence and the drive belt may have snapped or fallen off.
Comment again and one of us will help you some more regarding this.

Posted on Nov 22, 2007

  • Martin B
    Martin B Nov 22, 2007

    Could you try something?

    Open the door of the washer and try turning the drum by hand. You should just feel a little resistance from the motor.



    It is not possible for the motor to spin without the drum going around. Unless the drum is jammed or the belt is broken.



    I hope your daughter is in the clear!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Motor won't turn on Samsung VRT Plus WF433B*GJ**


,,


When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
ensure thorough cleaning,
To
Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
Z_
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
....... from falling out of the drum.
3. Press the Power button.
4. Add detergent and additives to the dispenser (page 20-21).
5. Select the appropriate cycle and options for the load (page 14-16).
6. Press the Start/Pause
7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
,
When the cycle is complete, the door lock light will go out and "End" will appear in the display.

DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
"Loading your washer" section (page 13).

When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.

Pressing Power button cancels the cycle and stops your washer.

The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle

Nov 28, 2013 | Samsung 4.3 cu. ft. VRT Plus , Steam and...

1 Answer

Frigidare gltf1670as


You likely have a broken or slipped drive belt or broken spring on the belt take up arm on the drum. Appliance Parts.com has a lot of DIY instructions on how to get at the belt and make repairs.

Jan 23, 2018 | Washing Machines

2 Answers

My fridgedaire front loader washing machine has been making weird noises when it spins or washes, making sounds like there is loose metal inside somewhere rubbing and clanking around. As of last night...


Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front loadwashers can make..

Washer Problems Washer noise when spinning
heatman101

Aug 13, 2011 | Frigidaire Washing Machines

1 Answer

The drum won't spin during the spin cycle


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Oct 04, 2010 | Maytag LAT3600A Top Load Washer

2 Answers

WM1832CW has stopped spinning. Tries to spin but


If the drum is loose it probably means that the bearings at the rear.....OR...The arms that connect the drum to the pulley shaft have broken.....Major job....Sorry.....Nomess

Apr 18, 2010 | LG WM-1832C Front Load Washer

1 Answer

My washing machine has stopped spinning, for the last 4-5 washes it made quite a bit of noise when spinning the load and now it has stopped spinning completely. It makes the noise as if the motor is...


it sound like your belt has come off if not wait till its dark put it on spin turn the light off if you can see flashes coming from under the machine it your brushes that need replaced on the motor

Dec 31, 2007 | Hotpoint Aquarius WF215 Front Load Washer

1 Answer

DRUM NOT SPINNING


Disconnect your washer's plug for 5 minutes or more from the wall socket. Plug in. Press "end of cycle" button for over 5 seconds, the child lock comes off.
Press it again and the child lock comes on................ If this does not work, try the pre-wash button likewise.

Nov 22, 2007 | Bosch Exxcel WFO 2264 Front Load Washer

1 Answer

Draining & Spinning


I had a problem and when they took the back off. Underwire bra had got jammed through drum holes which stopped it spinning and water issues. I hope this might help.

Dec 17, 2006 | Hoover Nextra HNF 2137 Front Load Washer

Not finding what you are looking for?
Bosch Exxcel WFO 2264 Front Load Washer Logo

697 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bosch Washing Machines Experts

Tim Whalen

Level 3 Expert

3074 Answers

yadayada
yadayada

Level 3 Expert

78267 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Bosch Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...