DRUM HAS STOPPED SPINNING (by 6 users)
posted by fusion007 on Nov 22, 2007
The washing was working fine and during a wash my daughter came along and pressed the buttons on the front of the machine whilst it was operating.
Now the machine has stopped working. The drum will not spin no matter what programme is selected.
The water etc is fine and it does drain. The problem is the drum will not spin.
Now the machine has stopped working. The drum will not spin no matter what programme is selected.
The water etc is fine and it does drain. The problem is the drum will not spin.
Comment by fusion007, posted on Nov 22, 2007
Hi..yes it does sound like the motor is spinning. At first I thought it might be the belt but then I thought perhaps a problem might have occurred on the front panel after my daughter pressed the buttons.
All was working well until the buttons were pressed whilst the machine was in operation.
Thanks
All was working well until the buttons were pressed whilst the machine was in operation.
Thanks
Comment by fusion007, posted on Nov 22, 2007
Hi...right I opened the back and checked the belt and the belt is fine. It has not snapped or fallen off.
I tried a programme whilst the back was off and the motor does not spin.
I also checked the resistance by turning the drum by hand and there is a little resistance.
Any other suggestions please?
What can you say to a 15 month old!
I tried a programme whilst the back was off and the motor does not spin.
I also checked the resistance by turning the drum by hand and there is a little resistance.
Any other suggestions please?
What can you say to a 15 month old!
Comment by fusion007, posted on Nov 22, 2007
Another update...not sure if this helps to pinpoint the fault.
When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.
When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.
Comment by fusion007, posted on Nov 23, 2007
The washing was working fine and during a wash my daughter came along and pressed the buttons on the front of the machine whilst it was operating.
Now the machine has stopped working. The drum will not spin no matter what programme is selected.
The water etc is fine and it does drain. The problem is the drum will not spin.
I opened the back and checked the belt and the belt is fine. It has not snapped or fallen off.
I tried a programme whilst the back was off and the motor does not spin.
Not sure if this helps to pinpoint the fault.
When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.
Now the machine has stopped working. The drum will not spin no matter what programme is selected.
The water etc is fine and it does drain. The problem is the drum will not spin.
I opened the back and checked the belt and the belt is fine. It has not snapped or fallen off.
I tried a programme whilst the back was off and the motor does not spin.
Not sure if this helps to pinpoint the fault.
When I put it on spin, the timer starts at 11 minutes then when it goes down to 10 minutes, it goes straight to 1 minute and the machine stops.
Comment by fusion007, posted on Nov 23, 2007
Any other suggestions?
Comment by fusion007, posted on Nov 24, 2007
Can anyone help with this please?
Comment by fusion007, posted on Nov 25, 2007
Hi Prem...on the model bosch exxcel 1100 maxx on the fron there is start, reduced time, rinse plus buttons and spin dial and programme dial only. There is no 'auto', 'select','end of cycle' or 'pre-wash'buttons.
Any other suggestions please? Thanks
Any other suggestions please? Thanks
Comment by fusion007, posted on Nov 26, 2007
Can anyone help with this or will I need to call someone in to sort out the problem? Thanks
Comment by fusion007, posted on Nov 27, 2007
Hi...roughly how much does the control board cost? Is it possible to just replace parts on the control or does the whole board need replacing? Thanks
Comment by fusion007, posted on Nov 30, 2007
I'm afraid even Chris got it wrong. Good job i didn't go and buy a new control panel. That would have cost me a lot for no reason. No one who replied here got it right.
An engineer came out and carried out the work. He didn't even touch the front panel.
The machine is working again.
An engineer came out and carried out the work. He didn't even touch the front panel.
The machine is working again.
5 Other Users Have The Same Problem
Comment by Letiss, posted on Jun 07, 2008
I have same problem. What did the engineer do to fix yours?
Comment by Guest, posted on Mar 27, 2008
Mine does the same thing.. what did they do to fix it
Napastan
Napastan
Comment by Bosworthbear, posted on Feb 25, 2008
Bosch exxcel 1400 - same problem - what solutiona ctually worked?
Comment by s_bar, posted on Jan 02, 2008
I have exactly the same problem as fusion007's. the spin cycle has stopped working, everything else is fine. The spin cycle alone starts at 11 mins, moves to 10 mins and then straight down to 1 minute without actually spinning. What did the repairman do to fix it?
Comment by Guest, posted on Dec 26, 2007
my front load kenmore washer machine has stop working
Best Solution
posted on Nov 25, 2007
GuruWell, I failed to find your product but found close and I've read the manual and can see no sign of anything being able to be presed that would stop motor operating in its wash cycles, I take it that you have totally drained/removed clothing and let machine get to normal start position, and done the standard disconnect from power, and plug it back in and test again and make sure no flashing lights are present and door is locking correctly
Possibility exists that your balance switch is faulty I'd look at that if not then Either motor is dead or control board is faulty
If you know your way around electricity then you could test if power is being supplied to motor.
As for the count losing 10 mins then thats pointing to control board fault (quite possible due to operations panel being operated)
Link to Manuals I read
http://www.boschappliances.com.au/content.asp?keyword=wfo&action=search&document_id=17&x=38&y=13
Possibility exists that your balance switch is faulty I'd look at that if not then Either motor is dead or control board is faulty
If you know your way around electricity then you could test if power is being supplied to motor.
As for the count losing 10 mins then thats pointing to control board fault (quite possible due to operations panel being operated)
Link to Manuals I read
http://www.boschappliances.com.au/content.asp?keyword=wfo&action=search&document_id=17&x=38&y=13
Comment by Soulvisitor, posted on Nov 25, 2007
I'd say premm has the answer, he's the Washing Machine Tec here specialising in front loaders.
Comment by Soulvisitor, posted on Nov 30, 2007
and the winner is.... chris72
Comment by Soulvisitor, posted on Nov 30, 2007
What did he do?
Solution #2
posted on Nov 25, 2007
Press down "auto" and "select" together for at least five seconds; the machine could reset.
Comment by premm, posted on Nov 25, 2007
Press "end of cycle" button for 5 to 6 seconds, display would clear. Or
Press "pre-wash" button for same time......
Press "pre-wash" button for same time......
Comment by premm, posted on Dec 03, 2007
It would help us all if you could tell us what your engineer did to solve the prob. Aft all we were all picking our brains here............
Comment by premm, posted on May 11, 2008
Fusion007: An engineer came out and carried out the work. He didn't even touch the front panel. The machine is working again.
What did the engr do Fusion007?! Do we pay you $30 in advance for an answer?
What did the engr do Fusion007?! Do we pay you $30 in advance for an answer?
Solution #3
posted on Nov 23, 2007
Wizi think your prob is not simple if anybody tell u do this or tat don't
do it because i have a same prob but my fault is try myself and it
becomes more disable and father beaten me
so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
and u again enjoy
WARNING:
DO NOT OPEN YOURSELF
IF U HAVE TRUST ON ME MY ID IS
mango4529@rediffmail.com
so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
and u again enjoy
WARNING:
DO NOT OPEN YOURSELF
IF U HAVE TRUST ON ME MY ID IS
mango4529@rediffmail.com
Comment by shivam4529, posted on Nov 25, 2007
sometimes a tumble drier overheats and knocks itself off to emliminate
this check if there is a red reset button at the back if there is press
it .after you think the machine has cooled done try it again even if no
button ,have you had clothes that have been to wet in it ,again wait
till it cools or maybe you overloaded it,
These are things that have been a problem on my tumble driers over past yrs if nothing works after trying these it either needs a new belt or motor.
These are things that have been a problem on my tumble driers over past yrs if nothing works after trying these it either needs a new belt or motor.
Comment by shivam4529, posted on Nov 30, 2007
i think your prob is not simple if anybody tell u do this or tat don't
do it because i have a same prob but my fault is try myself and it
becomes more disable and father beaten me
so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
and u again enjoy
WARNING:
DO NOT OPEN YOURSELF
IF U HAVE TRUST ON ME MY ID IS
mango4529@radiffmail.com
so acc to my opinion go to the expert and where u buy this he normaled your problem don't worry i do the same thing
and u again enjoy
WARNING:
DO NOT OPEN YOURSELF
IF U HAVE TRUST ON ME MY ID IS
mango4529@radiffmail.com
Solution #4
posted on Nov 22, 2007
Does it sound like the motor is spinning?
I'm thinking it could just be a coincidence and the drive belt may have snapped or fallen off.
Comment again and one of us will help you some more regarding this.
I'm thinking it could just be a coincidence and the drive belt may have snapped or fallen off.
Comment again and one of us will help you some more regarding this.
Comment by SparkGap, posted on Nov 22, 2007
Could you try something?
Open the door of the washer and try turning the drum by hand. You should just feel a little resistance from the motor.
It is not possible for the motor to spin without the drum going around. Unless the drum is jammed or the belt is broken.
I hope your daughter is in the clear!
Open the door of the washer and try turning the drum by hand. You should just feel a little resistance from the motor.
It is not possible for the motor to spin without the drum going around. Unless the drum is jammed or the belt is broken.
I hope your daughter is in the clear!
Solution #5
posted on Nov 27, 2007
hey. i hate to say it but it sounds like the control board is shorted after the buttons were all pushed like that. this model only has one control board and it powers everything. i am a bosch authorized tech. i have seen this same problem before. youll need to have the control replaced to fix the washer.
Comment by chris72, posted on Nov 27, 2007
the whole board would need to be replaced. depending on which board you have the part could run from 150 to 300
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