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Kenmore washing machine motor coupling

How do I change the motor coupling? I took the back off and I can not see where a new would go. Sears said that it may be the 3 speed motor and recommended a new washer if that were the case. Can you give me any advice.

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Re: kenmore washing machine motor coupling

It goes between motor and transmission, underneath.
You need to remove 2 screws in console. They might be in back, on ends or in front ends. If you can't see any, they are under the console end caps. To remove end caps, pry off by pulling caps towards outside from center part of cap. Pry toward you and towards outside. Then remove 2 screws and flip console up and back. Unplug connector to washer cabinet. Remove 2 gold colored clips by inserting straight screwdriver in them and prying back. Make not of their position first. Now tilt cabinet toward you and slide forward and off base.
To replace, tilt cabinet and slide under frame in front. Now lower cabinet on to frame, making sure cabinet is on frame on sides. Re-install clips by placing them in position and pushing down with palm of hand. Plug in connector, lower console and install screws.

Posted on Nov 22, 2007

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You are the man!!! I was just about to call Sears when I decided to look around...

This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:


  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

on Oct 21, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washing machine will fill with water, but won't articulate

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

I assume that you mean after filling, it won't begin the agitate cycle.

If you can hear the motor but the agitator won't move, it could be the "motor coupling". (See the motor section of the Sears site. This coupling is a fail safe between the motor and transmission. If the plastic prongs break, or the rubber center piece wears out, the transmission cannot agitate the washer.

If you can't hear the motor, it could be a timer problem.

Try to manually move the timer to a spin position and see if the motor / transmission move. If they do, it is most likely a timer.

Sep 26, 2009 | Kenmore Washing Machines

2 Answers

My Kenmore washing machine Model #11082984120 will

it IS driven by belts you need to either replace the belts youself or call in a serviceman.

Aug 01, 2009 | Washing Machines

1 Answer

Kenmore washer 11092597200 does not spin and has high pitch whining noise

I have attached a link to sears website and an exploded view of motor, pump and gear box. The weak link in a Kenmore washer is the coupling. Part number 13 in this view. If the machine is empty, you can check the coupling by unplugging power, disconnect water and lay machine on back. Or if strong help is available, pul machine foward, tip back and locate the coupler between motor and gear box. If it's bad it is time consuming but actually easy to change. If repairman is called, part $17.95, labor about $90.00. Inspect and let me know, I've changed many. Good luck.

Jul 01, 2009 | Kenmore Washing Machines

1 Answer

Kenmore Washing Machine 110.20722990 Will not agitate or spin. Took it apart and found a broken coupling between motor and gearcase. Does this mean gearcase is out?

no u just need to replace that motor coupling u just take pump and motor off take broke coupling off put new back on be as good as gold

Apr 19, 2009 | Washing Machines

1 Answer

Kenmore washer drains but won't spin.

the first thing you should check would be that you had pressed the motor coupling far enough onto the motor shaft and the the shaft on the gear case the shafts should be flush with the coupling if not this will cause a bind on the motor and also cause it to have a hard time starting

Mar 25, 2009 | Kenmore Washing Machines

1 Answer

Broken washer belt

This machine has no belt. It does have a motor coupling. Easiest way to replace it is to lay the machine on its back. Remove the pump cilps and slide the pump out of the way. Remove the motor clips (they may each have a 5/16 screw), and slidt the motor out. Replace the coupling and assemble in reverse order. Coupling # 285753 available at for 9.99 or from sears. Hope this helps!

Feb 02, 2009 | Kenmore 24902 Top Load Washer

1 Answer

Need replacement coupling for Kenmore Washer

Go to a sears service senter and they can order one for you

Jan 22, 2009 | Kenmore Washing Machines

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