Question about Washing Machines

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It was in the middle of a cycle which I paused to add a garment. I closed the door and everything paused in mid-cycle. However the door would not unlock. We unplugged the washer and plugged it back in after 10 minutes. When plugged in it remained on same cycle but paused and locked. At one brief second a code d5 flashed . My washer it still stuck as I beg for online help.

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  • 2mrsa Jul 26, 2009

    At this point I am unable to see what the Model number is because I can't open the front door and I don't know where the paper work is. Also it is going to be difficult to get to the back of the washer to see it because of where the washer is installed. It is a Samsung Washer and dryer set. The Dryer Model Number is "DV37AER/XAA". On the Front door of the washer, there is "AG+" and on the left of the door just under the knob it has "VRT". We purchased this washer in its first or second year of these models.

    When we try to start the washer now there is a faint buzzing sound but the cycle will not start and the door lock will not release when the pause button is pushed.
    Thanks so much for your help. My husband is laid off due tp the economy.


  • 2mrsa Jul 26, 2009

    Sorry it took me so long to respond and wish my information coul have bee more helpful.

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The D5 error is actually DS. The code means the washer thinks the door is open or unlocked during the cycle. This is a complex washer. Here is a shop manual that is published by Maytag that will assist you in the repair.


http://www.cagrimmett.com/justanswer/SamsungMaytag.pdf



Hope this helps!

Posted on Jul 26, 2009

  • SAM JAYANTH CHANDRASEKAR

    means that the washer thinks that the door is
    open while the washer was running. If the door was not open, you will
    need to test the lid switch and striker and replace as necessary.


    Verify that a small button on the inside edge
    where the door closes, is not broken off. If it has you will only see a
    hole where the button was. You will need to replace the lid switch if
    this is the case. Click here to learn more about testing the switch.


    Pull out the dispenser drawer by pushing down
    on the tab and removing the drawer; there is a cord you can manually
    pull to unlock the door lock. This works for the models that have the
    drawer on top.

    For models that have the drawer in the
    front, unfortunately, these models do not have a manual unlock. Your
    problem is probably a faulty lid lock/ interlock and I wouldn't try to
    force the door lock since this can do damage, best thing to do is call
    a qualified service technician to come and release the lid; I believe
    the front or top cover has to be removed to access the latch.
    at this point this is the maximum i could suggest you without the model number....

    hope it helps....

    good luck


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  • Washing Mach... Master
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Need you to post make and model of washer to see if there is a special reset procedure.

Posted on Jul 26, 2009

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1 Answer

I pressed the pause button to add a garment to my Whirlpool frontload washer. After doing so, I pressed the hold to start button, but the washer would not restart the cycle.


Switch the power off from the power outlet for a few minutes , then switch on and reset the wash cycle . Front loaders are not designed to add clothes mid wash.

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Whirlpool Duet washer - paused cycle to add a garment now can't get it to resume cycle or clear the cycle.


I did as Drunan did and unplug for 10 and plugged it back in and it started like a champ! Thanks!!!!!! ;)

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Door wont unlock once a wash cycle has begun


that is correct ,. pump water out then the door will open.

May 20, 2011 | Kenmore Elite 45986 Front Load Washer

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MY DUET SPORTS DOES NOT DRAIN.


your pump is probably plugged or the impeller on the pump motor is not turning properly and jamming.

Sep 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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Can't get washer to start again after pushing pause/cancel button


sounds like central control unit problem, you can check for diagnostic mode operation by setting (door closed) drain/spin, no spin, pressing prewash 4 times in 5 secs pressing prewash again will advance through diagnostic cycle. replacing user interface may also be necessary

Apr 25, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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I wanted to take some clothes out during the cycle but don't know how to stop it properly and get the door unlocked


your mach depending on model and cycle selected has a 3 to 5min "add a garment" feature.that means in the 1st 3-5mins of cycles when add a garment light is lit you may hit pause button once and the mach will stop and unlock door.after add a gament light is off,if u hit pause the cycle the mach will drain water and reset cycle..hope this helps

Mar 29, 2009 | Kenmore 42822 Front Load Washer

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Control lock light will not go off.


Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Restarting my washer


did you try, unplugging unit for 30 secs, then replugging and starting again

Dec 07, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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