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Lg dvd rw recording problems

Recording tv on LG dr6921 dvd recorder. Recording on sony and tdk + and - RW discs. Some recording works fine, while other discs record, then when you go to replay them, they do not play or ask to be formatted. This is happening to often. Can this machine be serviced? Or is using a cleaner disc the only servicing option?

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  • meridee451 Aug 18, 2009

    Now LG dr6921w will not accept any dvd's, bought originals, +/-R or RW. Gives the message 'unknown disc'. A service repairer said I either need a 'software update' that I could find myself, or a new 'dvd loader'. The loader part costs $157 plus $60 installation. Can anyone help with finding a 'software update'?

  • meridee451 Aug 18, 2009

    Forgot to mention the player still plays music cd's and the cleaner cd disc.

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Hi

You might like to know that this recorder works well with DVD+R, DVD-R and DVD-RW but is known to not work well with DVD+RW. This is likely to be the main cause of your problem if you experience these problems and find it happens mostly with DVD+RW.

If the problem occurs across all formats a DVD cleaning disk should help the problem.

Hope this helps. Please do rate my answer. Thanks.

Posted on Jul 26, 2009

  • Radio Code Pro
    Radio Code Pro Aug 18, 2009

    This is certainly looking more and more like a misaligned drive problem at this point. Unfortunately when a drive becomes misaligned this is not a user servicable issue as the drive itself will need to be replaced.



    A strong indicator or symptom of this in your case is the fact that the unit is playing CDs but not DVDs. CDs are slightly easier for a misaligned drive to play as there is a little more room for error on a CD.



    On a DVD the information is compressed into a much tighter track and requires absolute pinpoint accuracy from the laser pickup. Therefore the behaviour you describe with your unit is in keeping with this diagnoses of a slight misalignment in the drive.



    The only other thing you could try is to clean the lens directly with a Q tip and some alcohol cleaning solution as sometimes these cleaning CDs fail to shift the debris properly from the lens. This involves opening the case on the unit - look inside for the lens which is usually blue in colour and then clean as described.



    This sample picture gives an idea of what you will be looking for though obviously the internals will vary from unit to unit and this picture is not of your exact model but it gives an idea.



    Obviously make sure the unit is disconnected from its power supply if you decide to try this.



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