Question about HP Photosmart 3310 Printer

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Can't launch fax with HP solution Center

Using HP solution center with HP photosmart 3310. Tonight it won't launch the SEND FAX button even though I can do everything else from the computer (scan, copy, etc)

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  • suego Mar 27, 2010

    Unfortunately, I still have this problem...don't know how to solve it.

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I'm having the same problem... did you ever fix it?

Posted on Mar 26, 2010

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Posted on Jan 02, 2017

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Can't fax because the fax log is full and want to know how to erase


HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

    • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
    • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
    • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
    • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
    • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................




Sep 24, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

How to repair a fax sensor. I can send faxes but not receive.


What happens when you use your cell-phone to dial the telephone-number of the FAX?
Does the number "ring" in your ear?
Does the display-panel on the HP show "incoming call" or "answering" ?

What happens?
What does not happen?

Feb 17, 2011 | HP Photosmart 3310 Printer

1 Answer

I can't open Fax services in HP Solution Center ,so I can't use fax function


This printer model, has no capability to FAX, it can only "Print/Scan/Copy". Hence the Solution center has disabled the faxing option.

Please refer product specification @ http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00649946&lc=en&dlc=en&cc=us&lang=en&product=1146331&key=null&site=null

Dec 18, 2010 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

HP 7280 can't find the fax log


On the printer itself hit the setup button (the one with the little wrench)
Then go to print reports and press ok
Then to fax log and press ok.

Jan 15, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP shotosmart 3310


i cannot scan any documents

Jul 17, 2008 | HP Photosmart 3310 Printer

6 Answers

HP 3310 All in One Printer with Scanner


yeppers..go to HP site, add your model number, and download the larger of the two. should do it nicely.

http://www.hp.com


Also...more self help here

Feb 07, 2008 | HP Photosmart 3310 Printer

1 Answer

Send fax using pc


Please perform the following steps to fax from PC.

Click windows-->Programs-->HP-->HP Solution Center

Clik on Send Fax and provide the number of the fax to be sent and proceed with the steps to resolve the issue.

Every application has the option of sending fax from the File Menu---> Print-->Select the Fax icon and click on Ok.

Jan 05, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

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