Question about Lexmark X4530 InkJet Printer
Tried all solutions to correc right cartridge incorrect. Nothing works. The cartridge is the correct cartridge, purchased new from Office Depot in the combination package with the 23 Black cartridge. the black 23 cartridge does work, the color 24 doesn't. I have removed, reinserted, turned off, inserted and old 24 cartridge. I guess I take it back to Office Depot?
Yes, you should return this cartridge to Office Depot. I own a cartridge refilling store and I've had a couple customers that buy original manufacturer cartridges that don't work in their machines. What I suspect is happening is that the manufacturers are making their printers stringently check the cartridges to make sure they are not refills and that this stringency is also occasionally kicking out their original cartridges.
Posted on Dec 23, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:
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The ink cartridge carrier moves and stops at the loading
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