Question about Microsoft Wireless Notebook Optical Mouse VSBX300008
I've had this mouse for a few months, so, knowing it took batteries, I changed it out yesterday, and it did nothing. Trying the connect button that plugs in to the usb port with the new battery in, the usb flashes the green light, and than pressing the connect button on the mouse itself, nothing happens. I've took the battery out at least 3 times, looking inside where the battery goes, it looks ok, nothings out of place. Plugging the usb port in, pressing connect, and than on the mouse again, still, nothing happens. Any one have an ideas or can solve this for me, I'd greatly apperciate it!.
Your problem lies only in mouse. All procedures followed are correct, but take a close look at the bottom of mice where the receiver is placed when not in use, look for a tiny thin button that protrudes from one of the sides, it has to be depressed while receiver is out, it might be stuck, try to press it down gently a couple of times, it must come out. If it doesn't work, take off battery, now press down mentioned button and release it immediately upon inserting back the battery. Hope will work ok. Good luck!! Chawah.
Posted on Jul 30, 2009
Just dial 1800-624-9896
Posted on Jul 26, 2009
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Posted on Jan 02, 2017
try this: plug in the USB key & check for the green light. Then go to start, control panel, & double click mouse (with whatever mouse works). Check the hardware tab and see it the computer is recognizing that the mouse is there. If it is there, it should be working fine. If not, then perhaps you need to reinstall the USB port drivers. Sometimes this will happen when you've upgraded from 1.0 to 2.0 USB ports.
Hope this helps.
Posted on Jul 26, 2009
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