Question about Microsoft Zune JS8-00001 Digital Media Player

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I got my zune june 2009, used it like once and then it just died.

It won't turn on, even after i tried all the solutions. it won't charge on my computer either. what sould i do?

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  • 52 Answers

You have a bad battery and needs to be replaced. It happens. Or either your cable is not charging it so check your volts on the usb. As well maybe buy an ac adapter and try to see if that works. If not then you know its your battery.

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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Zune 120 GB My Zune hasn't been used I bought it in 2008, still have the receipt and everything. So when I decided to put it in use... It won't turn on. the logo will come on the screen and it...


Unfortunately, batteries have a shelf life. If the player sat for three years without being charged, the battery is probably bad. The chemical reactions inside the battery continue, even when it's not charged.

My advice is to replace the battery if possible.

Good luck!

Jul 15, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune won't respond to any key presses.


I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

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Totally dead Zune!


It sounds like you guys might be suffering from the Infamous zune new year bug. Let your Zune completely die (leave it for a few days if you have to). After doing this plug it into a computer or wall out let to charge. Leave it to charge for at least an hour. Come back and unpluge the zune and reconnect it to a different usb port if possible. Let it continue to charge.

Letting it die should fix the freeze and swapping ports during the charge will help the computer detect the zune as when their batteries are 100% dead they do not have enough power to say that they are there.

Hopefully this will help out one or two of you.

Jan 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Stuck on startup screen.


pull the case apart and pull the battery out for about thirty seconds. put it back in and back together and it should work.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

ZUNE NOT WORKING! ONLY BLACK SCREEN! WONT CHARGE!


Listen everyone this is what happened to me and what I did. Let the battery drain completely (unplugged from computer). It usually takes 5 to 6 hours to drain completely.
Then plug back in and hold the back and down button at the same time. Zune should resume functioning afterwards. All that is needed is a recharge.

Dec 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Please help!!!!!!!!!!!!!!!!!!!!!!1


My Zune 30 is frozen. What should I do?
Follow these steps:
  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune!

Dec 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Unresponsive (and dead battery) zune o' saddness


Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
  • A computer’s USB port that you can connect to by using a Zune Sync Cable.
  • A Zune AC Adapter that you can connect to by using a Zune Sync Cable. Note The Zune AC Adapter is sold separately.
  • A Zune Car Charger or a Zune FM Transmitter/Charger. Note These items are sold separately.
  • An Xbox 360 console's USB port that you can connect to by using a Zune Sync Cable.
  • A “Designed for Zune” mobile battery pack
http://support.microsoft.com/kb/927348

Nov 09, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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