Question about Video Game Consoles & Games

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My xbox randomly turned itself off earlier today. I left alone for several hours, tried to turn it on but nothing happened. I switched outlets on the surge protector and then it turned on. This time it was on for about 30 minutes before turning off again and I haven't been able to turn it back on. I've checked all the power cords, unplugged them and plugged them back in. I even plugged the power supply directly into the wall and that didn't help. The light on the power supply is red, which I thought meant that it was connected with the xbox. Can you help? Thank you

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  • rob_benz Jul 26, 2009

    so there's nothing wrong with the unit itself? I just need to order a new power supply, right? And just to clarify, we're talking about the black box with the light on it that connects to the xbox and a power outlet? Thanks

  • rob_benz Jul 26, 2009

    Please include specific instructions about how to remedy this situation.

  • rob_benz Jul 26, 2009

    it was an xbox 360, good call. thanks man.

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  • Master
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HI, this is a damaged power supply issue here. you can purchase a new version ro, you can replace the original as well. the red light is a strong indicator of a serious malfunction concerning the power supply.

Click here to be directed to a site were you can purchase your replacement power supply.

Posted on Jul 26, 2009

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  • Master
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The power supply is bad due to overheating

Posted on Jul 26, 2009

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This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:
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Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
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    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
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  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

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