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I bought a brand new Ricoh aficio mp 171, when I am printing using the bypass tray the legal size papel keeps jamming 3/4 of the page Note copier is only 3 days old.

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  • Anonymous May 11, 2010

    Legal paper only? what about Letter size? Does it work? And I'm not sure what you mean by 3/4? Does that mean it only goes into the machine that distance and then stops.? Please elaborate.

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Jeez, the MP171 is so new I haven't even had a service call on one yet, it's pretty much identicle to the 161 though. One of the biggest problems I've seen with the bypass trays is having them set at a static paper size and then running a different size other than what you've entered. Your symptoms match that of paper jam caused by timing error, being that the bypass utilizes the main body for the bulk of the feed cycle and your main drawer works, I would double check what size you've got programmed in for the bypass.

Posted on Jul 26, 2009

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