Question about Apple iPod nano 4th Generation

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My (fairly new) 16 GB nano froze up the other day so i let it die and plugged it in to charge today when it discovered a problem and asked to restore and update the device. I clicked ok and everything seemed to go well, first it extracted info, restored the ipod, then it said it is restarting, then says it needs to prepare for recovery, i click continue and the first window pops up again saying i must restore it again and the whole process repeats. i haven't dropped it or been rough on it so i'm not sure whats going on. any help? thanks

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Try the button combination : menu button and center button together for 5 seconds. That will reset your iPod. Make sure it's not on hold when you do the hard reset. If that doesn't work, Take it to the Apple store first. Only if you're not under warranty, you should a firmware restore using iTunes. If that doesn't help it's a hardware issue with your logic board. The logic board can be replaced by a tech savy user or if you have a tech savy friend and the part is available on common auction websites. There are ipod nano 4th gen Repair guides that show you how to do the replacement step by step.

Posted on Aug 19, 2009

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Try resetting it by pressing play and the middle button make sure its not locked when you do that

Posted on Jul 25, 2009

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font.f1 {font: 12.0px Helvetica} Thanks for asking your question with Fixya Support. I will be glad to assist you.

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