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My Sony TAM-50 answering machine will not pick up calls on any either three or five ring settings. All settings are done and the answer button is lit with "0" in it. Everything works, the tape resets itself, and previous recorded messages play fine. The phone signal is there as I can hear it on the phone connected to the answering machine.

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  • mdjansen Jul 29, 2009

    It has always been in the U.S. I bought it new in Iowa, used it several years, then set it aside for several more years. An new outgoing message is recorded on it and plays when I check it. It appears ready to go. I switched the telephone lines just in case thery were reversed. Nothing.

  • mdjansen Sep 12, 2009

    Yes. I had a Qwest land line in Iowa, an AT&T land line here. About as similar as you can get.

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Hello there::
Here is a couple of things to do first ok?
obviously make sure the ringer is set on 3 or 5 rings and not ts

chaeck to see that the unit is in the remote operation mode cause this can also be used to turn the auto answer on andoff
refger to pages 13- 23 of the owners manual if you have it if not just go to www.sony e-support.com and if you look to the right just a bit you will see model number just enter tams ony 50 and search and you will find the users manual it is in pdf form and is printable ok i just looked at it lots of good infor there. ok?
i hope that this really helps you out
beat regards michael

Posted on Sep 13, 2009

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  • Expert
  • 339 Answers

Are you using a VOIP service or have you moved the answering machine from one country to another? If so, then the ring cadence is probably confusing the answering machine. If it's a VOIP service, try to edit it to a more standard ring for your region and it will probably work. If you've moved, you're probably out of luck.

One other possiblity, make sure that you have an outgoing message recorded. This unit won't answer if it's blank.

Posted on Jul 25, 2009

  • ted1430
    ted1430 Jul 29, 2009

    Does the ring when you get a call sound like it did in Iowa or different?

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HP 1217 M1217 nfw MFP won't receive fax


Having the TAM set to four rings seems a bit high to me. Decrease the ring count on the Tam. the fax ring count does not really matter.
Keep your outgoing message to a minimum . if too long the calling machine will time out and drop off the line.
see how that goes. Also are you using the genuine adaptor lead. Does the tam actually ring? I suspect not. there are literally loads of adaptor leads that will fit and look the same but they are wired internally for that make only.

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My Lexmark X5650 (Model number: 4437-001) will not auto answer faxes. It can be manually be answered, and the settings are for auto answer. I can also send faxes too with no hassle at all.


bbargains,

Here is the correct procedure to receive a fax automatically;

Make sure the printer is on and is connected to a working phone line.


Make sure that Auto Answer is on.


To check if Auto Answer is on:


From the printer control panel press the wrench sign.


Press the arrow buttons until Fax Setup appears, .

Press the arrow buttons until Ringing and Answering appears, and then press

OK to save the setting.

Press OK again.

Check to see if Auto Answer is set to On.

If Auto Answer is not set to on, press the arrow buttons until On appears, and then

press to save the setting.

Set the number of times the telephone rings before the printer automatically

receives faxes:

Press the arrow buttons until Pick-up On appears, and then press OK .

Press the arrow buttons until the setting that you want appears, and then press to

save the setting.

When the number of rings you set is detected, the printer automatically receives

the incoming fax.


This should solve your problem.


Thanks for using FixYa and for the great rating.


hardrocko

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Dx-800 wont work with answering machine. Tried all the fax settings to use with a tam. Tam picks up line then dx-800 drops out everytime.


Set the answering machine to answer on 4 rings and the fax to answer on 6 rings.Do this with answering machine menu.

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I can send a fax without any problem, but am not able to receive. I have set it to send after 3 rings, but the phone rings and then my answering machine comes on. I just turned my answering machine off. ...


Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five or six rings. Also, make sure the fax line is plugged into the Line port on the back of the printer and the fax settings are correct (phone number, pick-up on rings, etc).

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HOW DO I GET MY FAXES OUT OF THE MEMORY?


Receiving a fax
Receiving a fax automatically
1 Make sure the printer is on and is connected to a working phone line.
2 Make sure that Auto Answer is on.
To check if Auto Answer is on:
a From the printer control panel, press (tool icon).
b Press the arrow buttons until Fax Setup appears, and then press ok.
c Press the arrow buttons until Ringing and Answering appears, and then press ok.
d Press again.
Check to see if Auto Answer is set to On.
e If Auto Answer is not set to on, press the arrow buttons until On appears, and then press to save the setting.
3 Set the number of times the telephone rings before the printer automatically receives faxes:
a Press the arrow buttons until Pick-up On appears, and then press ok.
b Press the arrow buttons until the setting that you want appears, and then press to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Receiving a fax manually
1 Make sure the printer is on and is connected to a working telephone line.
2 Make sure that Auto Answer is off.
3 To receive the fax, press (green botton) or press * 9 * on the telephone after you answer it and hear fax tones.
4 Hang up the telephone.
The printer receives the fax.
Receiving a fax with an answering machine
1 Make sure that Auto Answer is on.
2 Make sure you have set the number of times the telephone rings before receiving a fax automatically.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
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Forwarding faxes
Use the fax-forwarding feature if you are going to be away, but still want to receive your faxes. There are three
fax-forwarding values or settings:
• Off—(Default)
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
1 Make sure the printer is on and is connected to a working telephone line.
2 Press the arrow buttons until Fax Setup appears, and then press ok.
3 Press the arrow buttons until Ringing and Answering appears, and then press ok.
4 Press the arrow buttons until Fax Forward appears, and then press ok.
5 Press the arrow buttons until Forward or Print & Forward appears, and then press ok.
6 Enter the number to which you want to forward the fax, and then press ok.

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Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
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3 To set the number of telephone rings before the printer automatically receives faxes.

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Mary:

Given that the last question I responded to for you related to a Fax JX200 - and this to a JX500 - I am not certain which model you are actually asking about. The information that follows relates to the JX500. Further, if you need information in this regard on the prior post in order to feel that the previous response was a FixYa level response, please let me know. I responded based on the information you provided...

Based on the fact that you are getting a constant 5-ring situation, it appears that the machine is in TAM (tel-ans mach) mode. The purpose of 5 falls into remote recovery of messages - toll saver results in the phone answering after 2 rings if there are messages to retrieve, and 5 if there are not. This is done to prevent long-distance charges if there are no messages.

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If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding your specific needs, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

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