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With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed. 4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.
Here are a few things you can check:
1. Try different USB ports
2. Check the USB mode on device (Menu --> Settings --> USB mode: Auto Detect/MTP/ MSC) Try interchanging them.
3. Try restarting your PC
4. Try powercycling your mp3 player.
I first suggest that you use Windows Media Player on transferring songs to the player. Rhapsody is a p**n in the a** when i use it to transfer songs to the player. Well back to the topic, make sure the device that you have is set to MTP when you are transferring songs to the player using rhapsody.. If it will not transfer format the player using Settings and then FORMAT if it did not work format the player in MSC mode. To do this, go to settings then to USB MODE then change it to MSC and then connect the player to the computer. After connecting the player to the computer ti will be detected as a removable disk drive. Right click on it then choose FORMAT make sure the file system is FAT32. THen after the format is done. Chnage the mode back to MTP then transfer a song using rhapsody. If all else fails using the windows mediaplayer program. Here are the instructions on using the windows media player program.
Make sure your device is under MTP mode...to do that go under the menu settings, usb and device mode and change it to MTP
Assuming that you have windows media player 10. 1. Creating a selection in Windows Media Player Launch Windows Media Player 10. Click on the Library tab then Add to Library > Add folder and select a folder (e.g. compilation of favourite songs, converted CD, folder of downloaded songs, etc.) from your hard drive (See Image 1). Click OK to confirm your selection. Your folder data will appear in the main window. Repeat the procedure for your other albums. You can also do this by clicking File > Add to library > Add folder. When your folders are ready, click-hold to select all your songs and then drag them to the window on the left, as indicated. Select the entire list again and click Now Playing List and select Synch List (See Image 2). 2. Transferring your selection to your MP3 player Click on the Synchronize tab. Connect your MP3 player to your computer, your player will be automatically recognized by the computer and synchronization (that is file transfer) will begin immediately. 3. Transferring your MP3s to flash memory Insert the memory card from your MP3 player or MP3 phone into your computer's card reader and open My Computer. Windows XP will automatically recognize your memory card and its icon should appear next to the other icons. Click on its icon to open your memory card. Select the MP3 file to transfer. If you want to transfer several files at once, control-click each individual file. In the File Manager window, click Copy File and select the destination folder.
Check this site for more clarification...I hope this helps..
MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
Windows Media Player 10
Intel Pentium class PC or higher
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
SANSA MEDIA CONVERTER
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.
To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.