Question about KitchenAid KSC700 7-Quart Slow Cooker

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The crock insert for the KSC700 has cracked--I have only used the cooker about 4 times--have noticed that others have had the same problem--how likely is a new insert to crack? at the original price for the cooker and the cost of replacements--can I afford it?

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Call Kitchenaid Customer Service. Under warranty, they will send a new insert out to you. They may even send a new insert out regardless of warranty for customer satisfaction. At the very worst, they will offer you a discounted pricing on a replacement insert. Their toll-free telephone number is:

1.800.541.6390

Posted on Jul 28, 2009

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