Question about GE GSS25JFM Side by Side Refrigerator

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I have a GE model# GSH25JFXJ that I have had for around 3 months and have only been able to use it for a total of about a week. The freezer works ok but the fridge side keeps getting warmer even all the way up on 9. The repair man has been here 6 times and has added freon, let freon out, and replaced the computer board and it is still acting up. I need to no what the steps are to adding freon to the refrigerator cause I don't think he did it right. Don't you have to vacuum the system down once its been opened? and how much froen should be in it? Thanks, Debbie

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1. If you are cutting the system open, like installing a new compressor, repairing a leak, or install a new filter drier, yes, the system would be pumped into a vacuum, but just to add refrigerant, no you can add some without pumping the system into a vacuum.
2. If the freezer side works, the sealed system should be fine. On most refrigerators, all the cooling takes place in the freezer, and the fan in the freezer blows some of that air into the refrigerator section to cool it. It sounds as if you have an air flow issue. I would check the air dampner at the very top back left side of the refrigerator section to see if it is stuck in the closed position, preventing air from entering the fresh foods section. (air exits back out the bottom left back into the freezer compartment)
3. If this unit is indeed under one year old, call GE to request they dispatch a different service tech to assess the situatiion. Try 1-800-386-1215.
4. Oh, almost forgot. The proper factory charge of refrigerant in the system is listed on the model / serial number tag. It will be listed as something like 3.2 or 4.15 Oz (or similar amount) of R-134A. Once extra refrigerant is added or removed, the only way to get an acurate charge is to evacuate the entire system (into a vacuum) and re-charge it with the exact amount of refrigerant.

Posted on Jul 25, 2009

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