Acer aspire 3610 won't start windows
Do you see any error messages or a blank cursor on the screen? Please add a comment if there are any messages. Some messages might be "missing ntldr" or "error loading operating system".
If you see a line in the upper left corner, that is what I mean by a blank cursor. In that case, the computer can't find the OS or the MBR that tells where the OS exists on the computer.
First remove any external storage devices or non-boot discs. (Disconnect USB floppy, flash drives, or other external hard drives. Remove non-boot optical discs from the DVD drive.) Try booting again in case, the computer was trying to boot from one of these devices. Check that the BIOS is accessible and is set to boot to the hard drive. (To enter the BIOS, turn off the computer and then repeatedly press the appropriate button to access the BIOS. You should see a screen telling you which button to press. This is most often Esc, F1, F2, Del, or F10. If you miss the timing, try again repeat.)
If the BIOS is unavailable, then you have a motherboard problem and need to replace it.
If you can access the BIOS, then get the appropriate Windows OS install or upgrade optical disc. (The Aspire 3610 came with XP. You should match the version (HP or Pro) and the service pack installed.) Alternatively, get a third-party disk management and rescue bootable CD. Set the boot device to the optical drive in the BIOS (or press the key to access the boot menu on restart, if available, sometimes this is F12). With the Windows CD or rescue disk in your optical drive, reboot the computer and let the computer load from the CD.
Using the Windows CD, choose the option for the recovery console and then use the Command Prompt repair. First use the Bootcfg /Scan command to try to find a Windows OS. Next try the command Fixboot C: to build a new partition boot sector. Finally try the command Fixmbr \Device\HardDisk0 to build a new master boot record on the hard drive.
You should also run the program chkdsk /r /f to check if the drive has bad sectors and move data from the bad areas if possible.
If the Bootcfg command didn't find a Windows OS, you may still be able use the preinstalled Recovery partition to return your computer to its factory setting. Check your manual; this will work best if you are using the original hard drive and haven't changed the partitions on the drive. This will cause you to lose your data and programs that have been added to the computer. Alternatively, use your back up system image discs to replace the OS, programs and files to those on your backup.
Usually this sort of problem means that the hard drive is damaged. You should make plans to replace the hard drive. You will need to match the size (2.5") and interface (ATA/100 or IDE) specs. The Aspire 3610 comes with a 40GB or larger drive.
You will need a software program that can clone drives (some may be available with the drive purchase from the manufacturer) and a USB to 2.5" IDE drive adapter. (USB/IDE/SATA adapters are useful for connecting most bare drives to a computer.) Use the cloning software to transfer the contents from the old drive to the new one and set it to become the primary boot device. Then swap the drives. (Disconnect all cables and remove the battery. Open up the laptop and carefully remove the cable. Then unscrew the old drive from the cage. Reverse the directions to install the new drive.) Check the Acer manual for any additional steps.
I hope this helps.
Oct 10, 2012 |