Question about Kenmore 24 in. 17362 / 17364 / 17369 Built-in Dishwasher

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Kenmore 17369 When cycle starts... it sounds terrible (crackly sounding).... doesn't sound like the water is coming into the dishwasher. If I add water to the machine during a rinse cycle...it will wash and drain on its own.... Then I hit cancel. Please help.. I can't locate the owners manual.. Do you know where I can get one.. I understand that you can open the bottom up and see if there is anything lodged in the bottom of the dishwasher. Please help! thanks Cheryl

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The problem is your water inlet valve.

If you remove the panel at the bottom of the dishwasher you will see either a copper hard pipe, or a flexible steel hose leading into the water inlet valve.

BE SURE TO CUT OFF THE WATER SUPPLY. It is probably located under the kitchen sink- just follow the water line until you see a cutoff handle.

Now (or first, if you prefer) cut off the power to the dishwasher, or if possible, unplug it. The valve is activated by an electromagnet (called a solenoid)- carefully remove the plug from the side of the solenoid (its best to use pliers so that you don't accidentally yank the wires out of the plug) on the valve.

Now, loosen the nut that connects the water line to the valve (a small adjustable wrench works best, but it's a tight space, so be patient.) disconnect the water supply hose and remove the valve.

Check and see if the screen (just inside where the water supply line connects to the valve) is clogged with limescale. If it is, you can clean it out fairly well with CLR or Limeaway, and that might fix your problem. If it doesn't you can order a new one online, or take it to an appliance parts store if there is one in your area. They are pretty common. If you do order it online, be sure to look it up using the model number of your unit (usually on a sticker on the inside of the door. Different models might use sightly diffferent valves depending on where under the machine they are attached.

Good Luck!

Posted on Jul 25, 2009

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