Question about Dell 1720dn Laser Printer
This printer is only a year old and started printing only black pages. Both the cartridge and the drum have been replaced, thinking this would solve the problem. However, it continues to print solid black and only a portion of the selected image is showing through on the top portion of the page.
The corona wire is not charging the drum properly. Try pulling the toner cartridge out and then re-seating it. If this doesn't work, try a new toner cartridge as the corona wire is usually included in the cartridge.
If you are using a refill toner, there's an outside chance that the supplier put toner with the wrong electric charge in the cartridge. Again, changing the cartridge should fix this(assuming the replacement is from another batch).
Posted on Jul 25, 2009
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Posted on Jan 02, 2017
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