Question about Microsoft Xbox 360 Console

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Disc not reading error

Hi my xbox has a problem on reading any disc what do i do?

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Re: Disc not reading error

My english is not very good, but i´ll give it a try,

1.- if you still have the warranty (1 year since you bought it), i recommend you call microsoft support, so they´ll change your xbox (free or charge).
If not, and you want to take a chance see this videos
and then this

this is only for those who wnat to fix the 360 themselves

good luck

Posted on Nov 21, 2007

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When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!

When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site:

Feb 18, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 disc drive is not reading discs, comes up with

time for a new reader only around 15 pound or 28 or so dollors on ebay and see you tube on how to replace drive its not to hard to do

Nov 20, 2009 | Microsoft Xbox 360 Console

2 Answers

CoD4 disc won't read.

how many times have you tried to play the disc?
the 360 is prone to many disc read errors, and most of the time if you just keep trying to play the disc it will work. xbox recognized the problem, and with the new dashboard update you can install games to your hard drive which minimizes the time the disk is spinning, which in turn minimizes disk read errors.

if it doesn't play, I would deffinetly try getting a new copy before sending in the console. getting a new copy is just a trip to the store, sending in the console will take a month.

Jan 15, 2009 | Microsoft Xbox 360 Console

2 Answers

Wont play disc

you might check out the informative blog post at Xbox 360 Disc Read Error Fix

Hope it helps.

Dec 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 ' open tray' when a disc has been put in...

Microsoft Xbox have some common problem like red lights, E74 and Disc Read Error. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours..........

Oct 15, 2008 | Microsoft Xbox 360 Console

2 Answers

Disc won't read

The prob is that your lazer is knackered you will have to replace the lazer on the DVD.


Jul 23, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox will not read disc,

maybe your using a playstation disc

Jul 11, 2008 | Microsoft Xbox 360 Console

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