I would set the controls on my pioneer receiver to flat and use the slides on the headphones to acheive the proper sound balance the controls were very effective.
SOURCE: Yamaha DSP-A2070
Check the 'front mix' switch on the back, set it in off; main level on max.
SOURCE: help! no bass sound, low volume
You might want to try using a different size of the earpieces that come with it, and make sure they're inserted fully into your ear. They come with three different size earpieces because people's ears are shaped differently, and having the right size can make a HUGE difference in the sound. If it's done right, it should basically feel like you've just inserted an earplug into your ear.
If that doesn't help, and you've tried another pair of headphones to verify that it's not a problem with your sound source, I would guess you were unlucky enough to get a defective pair.
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