Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer is not freezing,fresh food is not cold

I have a GEeterna series side by side fridge.The freezer is not freezing,and have frost in the back of freezer.also the fresh food compartment is not cold even when i move my control knobs to a lower setting.thanks for any suggestions.

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  • Master
  • 398 Answers

You have a bad defrost timer or a heatting element.mif there is ice on the rear wall you will have to empty it and remove all shelves, pull the cover and you will see the heating element. it will be in a glass tube. you can see if its burned into, look for blackness inside the glass tube. when you install the new one be sure to put it so water wont run inside the tube, or it will burn out right away. good luck you can do this sawdust46

Posted on Jul 25, 2009

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  • GE Master
  • 4,654 Answers

Unplug remove the rear panel in back of freezer. Defrost the ice and check the defrost heater at the bottom either by sight or with an ohm meter if burned out you need to replace. Sea Breeze
freezer  is not freezing,fresh food is not cold - 362367d.jpg

Posted on Jul 25, 2009

  • John Tripp
    John Tripp Jul 26, 2009

    Not to confuse you as sawdust46694 mentioned, but all functions are controlled by the Mother Control Board part number WR55X10656. Thanks, Sea Breeze

  • John Tripp
    John Tripp Jul 26, 2009

    Mother control board part number WR55X10656

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My fridge is not freezing


Somewhere along the way, the air going from your freezer's evap coil to your fresh foods section is getting blocked.
Check to make sure the lower back of your freezer wall (inside the freezer) isn't frosted over. If it is, you need to repair the defrost circuit. Next, make sure you can hear the fan in the freezer running. Then, check the damper opening between the freezer and fresh food wall.

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Hello, This is a type of faulty you can handle yourself, most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.
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Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for

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Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for

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