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Contact ZP directly to see if there's a fix for your reader errors. If you're getting read data off the card but it's inconsistent, the reader is working but there's a possible software fault from a browser add-on, or there's a problem with the swiper configuration settings. https://help.zenplanner.com/hc/en-us/articles/204018224-Troubleshoot-Card-Swiper-Issues
I would suggest trying to get in touch with the people you ordered the product from as they will be able to help you.
Where did you order it from?
Maybe you have a confirmation email waiting for you?
when you have to enter a gift card number. when you are done with your
oder click on pay there you will get an otin for gift card , cclick on
it it ask you to swipe your gift card or type in the gift card id.
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