Question about Canon Pixma MP500 All-In-One InkJet Printer

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Ink tanks are full printer won't print (paper is fed, page comes out blank)

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  • manganohouse Jul 26, 2009

    thanks for response i try to print every day or two today i did print a document saved in word and an email, but i could not print map and directions from yahoo maps it's weird thanks for any ideas

  • spx09 May 11, 2010

    did you use the print button above the map (yahoo-maps)?

  • Steven Ford May 11, 2010

    What happens when you run the 'alignment' or 'head cleaning' application from the Canon software?

  • spx09 May 11, 2010

    for how long didn't you use the printer till this problem occured?

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Saw this problem once when the tape under the new cartridge was not removed. Suggest to make sure the cartridges are correctly installed first. If no luck try cleaning the printer heads with the printer software first... (and then physically if it didn't help). Also check if the ink at the head can "flow". (If the printer was sitting a long time unused the ink can gum up.) If these tanks are refilled / reused they might not be good... some tanks cannot be successfully refilled... have purchased printers where manufacturers recommend against this.

Posted on Jul 27, 2009

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1 Answer

Reading no paper paper tray is full


Instructions
  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

Jan 08, 2011 | HP LaserJet 4600 Printer

1 Answer

I replaced the clear ink tank on mx7600 and the message "the clear ink is empty" will not go away nor will it print in black. The brand new Canon brand clear ink can be seen on the ink tank itself and in...


Yeah, me too. I fiddled with cycling the power, removing and reinserting the tank, doing maintenance tasks like cleaning the jets, yadda, yadda, no dice. New full Canon tank displays empty. Boo.

I figured "What the heck, I'll try printing anyway" and sent a test page on plain paper. It warned me the tank was empty, then did a bunch of those cartridge moves it likes to do (you hear the carriage moving around cleaning or something). After like 90? seconds of cleaning noises, it figured out that the tank was full, the status went to full, and it printed the page fine.

So my advice is, try printing a page anyway.

Oct 20, 2010 | Canon PIXMA MX7600 Multifunction inkjet

1 Answer

Copier appears to be functioning well, but page comes out blank


You actually answered your own question, you said it started fading and came out with lines missing. Looks like and could possibly be that the ink cartridge you are using wasn't as full as you thought it was, and the computer really has no idea, it's just software and i do not recall seeing sensors on the inside of the ink tank to tell the computer how much ink is in the cartridge. Try refilling the ink again or maybe a better idea is to buy a new cartridge since over time the cartridges can get contaminants in them which will block the ink from the inside of the cartridge.
Hope this helps

May 31, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Not printing


if its in warranty take it back to an epson service site... immediately... or you could buy some ink cartridges... try troubleshooting it and then take it to an epson service site... your pick...

Dec 22, 2009 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Won't print black when set for plain paper


Try removing all ink bins except black then you won't have any problems. You should also be able to go into your printer settings and select "Black and White" or "No Color" and it will print ok. Removing the ink trays is the easiest way though.

May 28, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Printing but blank pages coming out .


Take the ink cartridge out of the printer. On the bottom of the cartridge, there's a copper/gold surface with bumps and holes. Take a napkin or peice of paper and rub it on this surface. This serves two purposes - if there's any dried ink or blockage, it will help clean it, and it's a test to see if there's any ink left in the cartridge. On a normal ink cartridge, rubbing paper on the bottom would cause some ink to smear onto the paper. If nothing wet comes out, the ink cartridge is dried out or empty. You'll need to replace it.

May 19, 2009 | ASUS Intel 810E Chipset CUWE-RM...

1 Answer

Select print and paper is blank - all cartridges have ink


dear friend

the thing that you have changes is ink tank, not the whole unit

this problem is with all the machines which have separate ink tank and head assembly

generally head gets blocked and users keep on changing the ink tanks


friend you have to change head also to get your machine working

thanks



Apr 10, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

PIXMA IP1500 - CANON PRINTER


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head.
  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg


    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg


    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Jan 09, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

WILL NOT PRINT!!!


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. (See the illustration below this paragraph for ink tanks recommended for this model.) If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. sj402022.jpg

Ink Tanks:
- BCI-24 Color
- BCI-24 Black
  1. Make sure the power is turned on.

  2. Lift the Scan Unit until it locks into place (1). The Print Head Holder moves to the center.

  3. Open the Paper Output Tray (2).

    sj402031.jpg

  4. Open the Inner Cover.

    sj402024.jpg

  5. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg

    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg

    Ink tanks installed incorrectly

  6. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  7. Close the Inner Cover.

    CAUTION: Press the center of the Inner Cover until the cover locks into place.

  8. Return the Scan Unit to its original position. The LCD displays a message asking if you replaced an ink tank.

    sj402033.jpg

  9. Press [+] to select [NO] and exit.

Jan 09, 2008 | Canon PIXMA MP130 All-In-One InkJet...

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