Question about Sabrent USB-AVCPT Video Capture

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Sabrent USB-AVCPT on a Vista not installing

I am trying to install the Sabrent USB-AVCPT on a Compaq Presario CQ60 Notebook PC running Windows Vista. When I plug it in, it looks for the drivers, the light on the device is green and when I put in the disk, it searches then fails to load the drivers. I figured it was just a problem with the OS, so I attempted to install on a laptop running XP and a desktop running Win 2K all with similar results. What am I doing incorrectly?

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  • seetedwalk Jul 25, 2009

    I did forget to mention that I had installed the drivers first in every example from the Win2k up to the Vista machine.

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  • 13 Answers

Try installing the drivers first before plugging in the device.

Posted on Jul 25, 2009

  • yohannie Jul 25, 2009

    If the drivers are properly installed before plugging in the device, the system should not ask you to insert the disk when you lug in the device. If you can, please email me the manual that comes with the device at yohanniemlombe@hotmail.com so that I can try to replicate the instructions this end.

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Usb emp audio device cannot start code 10 error message appears in device manager. also usb device does not show up for a device when I launch video studio


Hi lynnembryant,
Your problem seems to be related to the driver your capture card uses. I would recommend updating them.
Here are the links:
For Windows XP, Vista and 7 32 bits : http://sabrent.com/drivers2/USB-AVCPT-32bit-XP-Vista-Win7.zip



For Windows Vista and 7 64 bits : http://sabrent.com/drivers2/USB-AVCPT-64bit-Vista-Win7.zip



You seem to need another driver as well for the audio, here it is : http://sabrent.com/drivers2/USB-AVCPT-USB-EPM-286x.zip



You might also want to check their support website here : http://sabrent.com/support/.
Cheers!

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1 Answer

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I hope this helps.

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1 Answer

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As you are probably aware the install guide is pretty rough. I had the same problem but did discover Sabrent has a support line (626-336-6363) and after disabling a driver for my ATI video card and some configuration changes it started working and I'm impressed with the quality and cost of this device. Oh By The Way the usb-avcpt also works with Roxio Media Creator 8.

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http://soft.softoogle.com/ap/realtek-high-definition-audio-drivers-download-836.shtml

and be sure, if you hear windows sound which rebooting windows then you have no problem with Audio driver.
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