Question about Tomtom ONE GPS Receiver

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A USB device cannot be recognized

I am trying to connect my TomTom GO730 via USB but I just get the message telling me that the USB device cannot be rcognized.

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Depending on the USB value, type one or two there may be an upward/ downward incompatibility

If you are using Vista there are issues with totom one and Vista

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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MY TomTom GO 920 is not recognized when I attach via USB to my home computer.I have Windows 7 sysystem. There is a connection because the power light is on, but it never asks me if I want to connect to...


The TomTom tries to connect to a specific drive that might be taken by another app (i.e. DVDFab Virtual Drive, or others drive virtualisers, or perhaps the drive is mapped to something else), with that in mind, here is the solution:
1) Connect your TomTom and wait until it connects to your PC;
2) In Windows go to 'Start';
3) Right-click 'Computer';
4) Select 'Manage', to open the 'Computer Management';
5) Expand 'Device Manager';
6) On the right-side screen expand 'Portable Devices', check for yellow-triangles with Exclamation mark inside;
7) Take note of the drive letter;
8) On the left-side, expand 'Storage';
9) Click on 'Disk Management';
10) Now, on the right-side, scroll-down and look for the drive letter you noted before in Step '7', where you see Disk 0,..., Disk 1, ..., Disk 2, and so on;
11) You'll probably see that drive letter assigned as the one TomTom is trying to use, so right click it and choose 'Change Drive Letter and Paths...';
12) when the window pops up, click the Letter and then the button 'Remove';
13) Press 'OK' to close the window;
14) Unplug your TomTom and Reconnect it.........
Windows should now recognize your device.

Hope it helps! ...PaPpArAzZi

Aug 11, 2010 | Tomtom GO 920T GPS

1 Answer

MY TomTom GO 920 is not recognized when I attach via USB to my laptop. There is a connection because the power light is on, but it never asks me if I want to connect to computer. USB controller states...


The TomTom tries to connect to a specific drive that might be taken by another app (i.e. DVDFab Virtual Drive, or others drive virtualisers, or perhaps the drive is mapped to something else), with that in mind, here is the solution:
1) Connect your TomTom and wait until it connects to your PC;
2) In Windows go to 'Start';
3) Right-click 'Computer';
4) Select 'Manage', to open the 'Computer Management';
5) Expand 'Device Manager';
6) On the right-side screen expand 'Portable Devices', check for yellow-triangles with Exclamation mark inside;
7) Take note of the drive letter;
8) On the left-side, expand 'Storage';
9) Click on 'Disk Management';
10) Now, on the right-side, scroll-down and look for the drive letter you noted before in Step '7', where you see Disk 0,..., Disk 1, ..., Disk 2, and so on;
11) You'll probably see that drive letter assigned as the one TomTom is trying to use, so right click it and choose 'Change Drive Letter and Paths...';
12) when the window pops up, click the Letter and then the button 'Remove';
13) Press 'OK' to close the window;
14) Unplug your TomTom and Reconnect it.........
Windows should now recognize your device.

Hope it helps and Good Luck!

Jun 19, 2010 | Tomtom GO 920T GPS

1 Answer

Will not connect to tomtom home says usb connection not recognize


Some people suggested resting the device, i wanted to do that then right before reseting it I just removed the memory card from the device and plugged it in then everything worked. I even put the memory card back and plugged it again and still worked. Don't know what was the problem, but this fixed it!

Mar 25, 2009 | Tomtom GO GPS Receiver

2 Answers

Cannot make TomTom HOME recognize my device


Sounds like you are trying to install tt home from your tt device. Go to the tt website and download from there.

Mar 01, 2009 | Tomtom One XL GPS Receiver

1 Answer

Trying to install HOME automatically and wait flashing on screen


If you insert the CD that came with your device, it'll automatically connect you to TomTom Home. Once you connect your device via USB your computer will recognize it after the the software has been installed and automatically connect you. You don't necessarily need to restart your computer after installation, but I recommend it

Dec 30, 2008 | Tomtom ONE 130 GPS Receiver

3 Answers

PC does not recognise TomTom


Dont use a HUB, connect it directly to the PC.

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

Sep 03, 2007 | Tomtom One Europe v2 GPS Receiver

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