Question about Sentry Fireproof Safe

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Opened my 2008 CSW3910 Sentry Safe, now I cannot close it. Batteries are brand new, but no lights are on....key does nothing....need assistance

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Customer service for Sentry Safe is useless. I have called and the recording is absolutely useless.

Posted on Oct 17, 2011

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Here is the number for Sentry customer service. 800-828-1438

Posted on Jul 24, 2010

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1 Answer

Need to find out what code # for my safe BW-615756


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Jan 16, 2016 | Sentry Fireproof Safe

1 Answer

Sentry safe phone number


Model number G5241-2B Serial number G935465

Feb 25, 2012 | Sentry Safe Safe Fire 1.2 cu.ft....

1 Answer

I lost my keys and forgot my code on my CSW3910 Sentry Safe can you help?


Keys Could Probably obtained from the Manufacturer .
A advice online is difficult . you must need a talented Lock Picker to open the Safe .
Please Rate my answer Fairly and Support me . Thanks and Regards Deepak Richard

Nov 30, 2010 | Sentry Fireproof Safe

1 Answer

Unable to open electronic safe


Locksmiths say this is how to install sentry safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

Mar 06, 2010 | Sentry Fireproof Safe

2 Answers

Sentry Safe (DSW3607 Model) Won't Open


I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Mar 22, 2009 | Sentry Fireproof Safe

3 Answers

Lost instructions for sandleford E.S.20 safe


The operating instructions on the ES20 as per the crappy manual:

Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
a. pre-set factory code 159
b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened

Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

Jan 09, 2009 | Sentry Fireproof Safe

8 Answers

Sentry Model 1610 Won't Open


I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Oct 09, 2008 | Sentry Fireproof Safe

2 Answers

Green proceed light goes on but door does not depress lock


I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Feb 03, 2008 | Sentry Fireproof Safe

1 Answer

Can not open my safe, sentry 3750


Sounds like all you might need is a new Sentry Safe battery pack to hold the batteries. As these sometimes short out from leaking batteries.

Jan 20, 2008 | Sentry Fireproof Safe

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