Question about SanDisk Sansa m250 MP3 Player

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Sansa Player Back-UP

I want to back up my songs on my sansaM250.
When I try to open the device in my computer I cant see my music only folders which have nothing in them labeled: audible, config, and, record and also a file; SYS_CONF.DNC.
The player has 2 settings for USB. MMC and auto. Using MMC I see the folders I mentioned and using auto I see nothing in MY Computer, it just asks me how I want to connect (win-amp or WMP)
Please help, im sick of the songs but dont want to delete or reform at the device.

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Re: Sansa Player Back-UP

This may or may not help you, but I've connected my Sansa m250 to two computers. One has Windows XP and the other has Windows 2000. And neither can see the other's files. The file structure you describe sounds like what I see on the Windows 2000. For some reason it shows it as a disk - the same as a memory stick. It can't see what was drag and dropped or loaded by Windows Media Player. So I would make sure I used the same computer that was to used to transfer the files.

Posted on Nov 21, 2007

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Just got my computer back from shop and i can`t put songs on M230

Check to make sure you stll have your driver for the player on your computer. If that does not work try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. After doing this if you still cant add music on your player try loading it this way: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 01, 2009 | SanDisk Sansa m230 MP3 Player

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My playlists from sansa m250 disappeared but when i connected ..

When transfering the songs from computer to player. First, sync device before transfering. Only do this the very first time. If you try to sync with songs already on the player, they will be erased.

To test the device. Open your comuters music file folder, keep folder open, than go to start menu, go to my computer and open the folder (D: or F: folder) It will have your player listed there.

Now with both folders open, take a song from the music folder, drag it to the sansa folder and drop it in there. It should be added to player.

May 05, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Cant hear music

Make sure the songs are in the right format. Also, the SYS folder was the wrong folder to put the songs in. Just use Windows Media Player like the manual suggests - it will make life easier.

Jun 15, 2008 | SanDisk Sansa m250 MP3 Player

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Songs are not being show (not getting detected) in the music list

k i had the same problem twice,

the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.

this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess. fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at

After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.

after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.

it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)

also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).

hope this helps.

Nov 22, 2007 | SanDisk Sansa e260 MP3 Player

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How do i delete songs off of my sansa e250?

You can manually delete the music thru My Computer. Just click on the device name, and open the Music folder. If you dont have a Music folder, you need to enable hidden files and folders on your computer. Best of Luck.

Sep 23, 2007 | SanDisk Sansa e250 MP3 Player

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I don't know if you've inadvertently deleted the music folder, but that's what I did, when I deleted all the folders by mistake, thank heavens for in-store warrenty, they replaced it with another one. What I noticed on my replacement is synchronizing with media player doesn't work, it creates ghost folders and thinks music is there when it isn't, I don't understand it. Solution: open two windows for my music and sansa e280 music, then just drag and drop the folders; what I noticed is that in my music the folders are named by artist, and I prefer to see them by album, but when I view them in the player, I see the albums with the tracks in the right order.

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after hooking up the device to your USB, open my computer and you should see something like removable drive E or some thing like that. Double click on that device and drop your songs in there and give a try. Some of these devices do not come with a default music folder created already. You have the option of creating one if you wish just like on your hard drive. Or just drop them into the device it's self.

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Deleting songs

Chances are that you are using windows xp. open up your sansa folder to where it says pictuer, movies, ect. look at the picture to see what to do. In your player folder click tools --> folder options --> View. Under hidden files and folders click 'show hidden files and folders, click ok. The music folder would now show up where the videos and pictures are. Simply open the music folder and delete the ones you do not want. By default the songs are sorted by artist --> album --> song.

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hey, the same thing just started happening to mine. Let me know if u find a solution.

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