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Brand New Whirlpool Duet 9450 Error Code PF

In January, our Whirlpool Duet dryer would not Start after being out of town for a week. It would come on, but it displayed the PF error when you press start. Repair guy came out and Whirlpool said that it was the Motor. He changed the motor. That didn't work. Whirlpool said that it was the control board. He changed it and it worked fine for 6 months. 2 weeks ago the same error happened. The Whirlpool Duet Dryer will come on, but when you press Start is turns off and displays the PF error. The circuit box isn't tripped. I can turn it on again and it will do the same thing over and over. Whirlpool tech line said that it was my power supply. Repair guy didn't believe him and ordered a new control board since it fixed the same error that I'd had 6 months before. The part order tripped my warranty and they decided to replace the entire dryer with a new unit since mine was only 18 months old and under the extended warranty. They delivered a new unit on Thursday. Same problem. The delivery guys said it was an electrical problem. Electrician came out and found no problems with my electricity. Good voltage and our house is only 9 years old. Appliance store delivered another dryer this morning. Still getting the PF error. Delivery guy said that I probably need to have the electrician change out the power cord to a 4 prong outlet with a higher gauge wire to the breaker box. Does this sound like it will work?? This is so frustrating!!!!!!!!!!!!

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This is a problem I've seen before, or something similar. I think you've got a bad connection on the neutral wire. Either in the plug or at the panel. Have electrician check the neutral wire back to the panel from the plug.

Posted on Jul 25, 2009

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