Question about Konica Minolta bizhub C250 All-In-One Laser Printer
Our C250 has the main power light on, and the sub power switch is on, however, for some reason, we're getting nothing but a blank screen. When I completely restart it, it sounds and appears like it is starting up like normal, the hourglass appears and stays on the screen for quite some time, and then disappears and everything goes black. None of the buttons cause anything to happen, and when I send a job to print to it, nothing happens. Our Tech Guys said they had never seen something like that before and have no idea what to do, and we need to use it. HELP!
I thing is the board I/O board
Posted on Aug 30, 2009
First try toble reset, but i dont think its helping you. maybe firmware upgrade may help. but i heard this problem before, and if i remember right there is somekind mainboard problem. call for Konicaminolta service
Posted on Dec 31, 2007
Tips for a great answer:
Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key. (Sub power must be "on" located on side of the control panel)
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after
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