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take off the cover, at one corner of the table (disc tray) you'll find a screw that is the retainer screw so that the tray does not fall out completely. remove and take out the tray. Then turn on your CD player, try to observe the movement of the gear that drives the tray in-out. the initial position of the tray when mechacnism is dismantaled, tray will be ejected. Try to find out only if the position of the gears in eject position. If you think it is, then turn of the player, slightly insert the tray back. Now it will be a little hard to re-insert because of the gears but try to insert and once you get it on the track, dont push it too much just feel if the tray moves freely. If it does then leave it oepn, turn on the unit and it should retract the tray ion home position. inserting the tray in the maximum open home position is the difficulty.
This can be a messy and frustrating problem to fix. You have to insure that the gears which control the opening and closing of the disc tray are correctly aligned with the apparatus inside. I have fixed this successfully on my own, but I must say it wasn't easy and involves removing the cover to give you better access, taking the tray out again and fiddling with it until everything is lined up properly. Might be worth sending for repairs.
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Tray will prolly need retimed after the belts slipped off the pulleys.
Procedure is with tray brackets removed lift tray in back then push open button to let the cam gear spin around to open position. Then let tray down and try to close it with button. Reinstall brackets and may take a few attempts to get that gear in the right position!
The gears have probably come out of sync, meaning the tray is riding on the limit switch. You need to remove the deck, dismantle and re-sync the drawer mech. Check the limit switch isnt bent, it's quite flimsy
There is only one cause of action here, either take it to a repair shop or try to fix it yourself. The fault is not anything that anyone on here could point to, due to the nature of the accident. You need to look inside and see what damage the impact did. It will be fairly obvious. If you decide to look inside rather than send it to be repaired, once you have seen the damaged parts, I am certain people on Fixya might be able to tell you where new ones can be got.
There could be damage to the tray contact switches
(these tell to the control unit the position of the tray - open/closed), so that the control unit can start/stop and reverse the direction of the tray ejector motor.
These contacts are located somewhere underneath the tray (usually near the front unit cover), and since you mentioned that the tray was bumped while it was open, it is possible they were damaged. Also, the behaviour of the tray suggests that the control unit can no longer tell whether the tray is open or closed so it operates the tray motor in a wrong manner, which, again, points to these same contacts as the possible cause.
Repairing the contacts may be a somewhat delicate procedure, first you need to locate them (it may require partial disassemby of the tray mechanism), if they are bent a pair of tweezers might do the job, if there's hard damage, it's probably better to replace them (scrapped CD ROM units or a dead CD unit might be a good source, they just need to be of the same dimensions).
There may also be other causes for this malfunction, i just mentioned the first thing that i would check.
I have the same exact problem with my Onkyo C-707CHX and I found a
solution that doesn't involve jamming any screws or other metal objects
into your cd tray (which could most likely just cause more damage).
This way seems a little safer: Power on your device and hit the open
button. As soon as you hit the open button quickly push slightly with
both hands on both sides of the cd tray that should be opening. You
should hear the trays moving around in there and then you have to try to
feel for a slight push from the tray. As soon as you feel that slight
push, take your hands off of the tray and let it come out. This has
been working for me for a while now (and hopefully will continue to work
until I take it to get fixed somewhere). The only issue I have run
into is that my "Disc 1" open button doesn't work with this method. So I
just use this method with disc 2 or 3 and then once it's open I can hit
the disc 1 button to get to that tray. So if it doesn't work with one
tray, try the other two as well. Hope this helps.
You can try to fix mechanics by takin apart cd, remove tray and try open/close operation WITHOUT tray. Leave it as OPEN, then try to place tray back in fully open position, but be careful, you have to pres OPEN and then unplug it from outlet to avoid electric shock risk. BE CAREFUL!!!
my system was experiencing the same problem with the tray going in and out. i took the system srews out of the case , and opened the body up, there was a CD that had been dislodged from the tray while the wife had moved it to clean. removed the cd, works like new. hope this helps you.
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