Question about Brother Office Equipment & Supplies
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
...and 50? Is it toggling between those two error codes?
Anyway, see here what to do:
Posted on Mar 11, 2008
When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
Then with the power on, pull the plug from the wall for several minutes. The plug it in and power the unit up.
Here is the manual:
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Dec 20, 2008
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, try this step by step.without missing any thing. thanks
Posted on Jul 13, 2009
Please try this.
With some Brother printers you can try this.
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.
Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 02, 2010
SOURCE: unable to print 51
Hi Ok try this it may work.
Type in *2864
Type in 10
Code WSW00 shows
Type in 51
Code WSW51 0000001 will show
Try different values, eg change to 000000 or 0000010
BUT remember original code to get back to
To exit type 99
Also can try.
· Machine off
· Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
· Press 80
· Press the “mono start” button several times until you see “purge: xxxx”
· Press “2783” in order to reset the purge counter. You will see: “purge:0000”
· Press the "stop" button.
· Press “99” to exit the maintenance mode.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one
All The Best: Pineworks
Posted on Apr 25, 2010
Tips for a great answer:
Aug 14, 2017 | The Office Equipment & Supplies
Jul 30, 2016 | Brother MFC-J415W Multifunction Inkjet...
Sep 05, 2014 | Brother Wireless Color Laser MFC-9340CDW...
Nov 12, 2010 | Brother MFC-9840CDW Laser Printer
165 people viewed this question
Usually answered in minutes!