n rare cases, your TomTom device may not start correctly or may stop
responding. If this happens, try resetting your device. The only
information lost on your device is the clock’s time zone setting
Select your device from the list below to see how to reset it.
Select your device:
TomTom GO 940/740/540
TomTom GO 930/730/630/530
TomTom GO 920/720/520
TomTom GO 910/710/510
TomTom GO, GO 300/500/700
TomTom XL IQ Routes
TomTom XL (30-Series)
TomTom ONE XL
TomTom ONE IQ Routes
TomTom ONE 30 Series
TomTom ONE 3rd Edition
TomTom ONE 2nd Edition
TomTom ONE 1st Edition
TomTom RIDER 1st Edition, RIDER 2nd Edition
TomTom ECLIPSE II
TomTom DAIHATSU, TomTom ECLIPSE, TomTom TOYOTA
Not sure which device you have?
Type the first two characters of your device's serial number below to find out.
To reset your TomTom device, do the following:
- Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
- Remove the SD card
If your device uses an SD card, remove it.
- Reset your device.
Use a straightened paper clip, or something similar, to push the reset
button for 15 seconds. See the pictures below for where to find the
- Turn your device on.
Press the On/off button for at least 5 seconds.
- Insert the SD card
If your device uses an SD card, insert the SD card.
The rest button is on the top of the GPS