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I have a Kitchenaid french door refrigerator, about 11 years old, that is not running at all. Both fridge/ freezer controls say "off" and do not respond to a reset. Model #KBFA25ERSS01. Thanks!

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  • Catherine Shaw
    Catherine Shaw May 27, 2017

    I have the exact same model and exact same age!! It stopped working today with the same OFF message for both freezer and fridge. Is it really a coincidence that both of our fridges are doing the exact same thing within one week of each other? Maybe obsolesence was programmed in? I will never buy another KitchenAid product. My gas range also stopped working a year ago and was the same age, alsi a KitchenAid. Oven stopped working and the stovetop ignition panel was replaced many years before that. Lemons.

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SOURCE: Amana French Door Refrigerator "on" but no cooling; freezer still works

There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.

Posted on Mar 11, 2007

mark_37388
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SOURCE: kitchenaid ice maker not making ice

first check the tube running to the ice maker where the water flows in see if it is frozen if not take the cover off the ice maker front and see if the little tabs in the middle of the gear is broken there are two one might be broken off

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SOURCE: how do I reset the lg water filter indicator light

i fixed the problem by asking my son. he has more patience than i and just held down the button longer and it worked.

Posted on Oct 15, 2009

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SOURCE: Maytag French Door MFD2561HEB water dispenser not working

We had the same issues with the water freezing and called a technician out. He added some extra insulation installed around the water lines inside the refrigerator and we also keep our frig at 40 degrees Fahrenheit, slightly above the manufacturers default setting. Hope this helps.

Posted on Jul 22, 2010

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