Hello, Karen -
Fixya.com is a website for asking and answering questions on how to go about repairing things.
Fixya.com has no affiliation with South Africa's Gautrain transportation system.
This is the link to the Gautrain website:
https://www.gautrain.co.za/
This is the Gautrain Helpline telephone number:
0800 428 87246
Monday to Sunday between 05:30 and 20:00
You can call that phone number for answers from a real person.
I am answering from the USA.
Best wishes.
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