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I need to get the metal pole the hold the steamer hose up when not in use on the Tobi clothes steamer.

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Posted on Jan 02, 2017

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SOURCE: My Tobi Platinum clothes steamer

We had the same problem but discovered it was because the steam hose had come adrift from it's fitting inside the handle. Dismantling the handle, re-attach the hose, re-assemble the handle and use some tie grips to hold the very poor design together and the problem was solved.

Posted on Aug 23, 2012

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1 Answer

I have taken my dyson DC25 vacuums release handle off and can't get it back together. I need help


flexi hose has a release clip inside it, fix the hose back onto the pole. then the metal pole will return back down into position

Jul 13, 2017 | Dyson Vacuums

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I have a dc25 the pipe inside the handle has come through the top and i cannot get it down again can you please help


Try sprinkling some baby powder down inside the hose, between the wand and the hose. These hoses get sticky on the inside after a year or so . If that doesn't help you will probably need a new hose. Take it to your local vac repair shop.

Aug 20, 2014 | Vacuums

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Should you use anything more than water to refresh clothing with this steamer


I personally use a 1/4 cup of fabric softener in mine. It leaves the clothes feeling like they came out of the dryer. this wont damage the steamer or the clothing you are steaming. And they smell great too

Apr 09, 2012 | Vacuums

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My Tobi Platinum clothes steamer gets hot at the handle making it too hot to hold and steam with??


We had the same problem but discovered it was because the steam hose had come adrift from it's fitting inside the handle. Dismantling the handle, re-attach the hose, re-assemble the handle and use some tie grips to hold the very poor design together and the problem was solved.

Apr 02, 2011 | Vacuums

1 Answer

I recently was given a used Tobi Steamer. At first it worked then it stoped. I opened the bottom and found one wire had come off the middle terminal. I replaced the faulty connection, it started to work...


Hi Frank,

I work for the Tobi customer. Please call customer service at 800-796-4431 and they will do some trouble shooting with you. Thank you, Mary

Jan 09, 2011 | Vacuums

1 Answer

No hose suction with pole???


Check the blockage area which can be found on the canister left side of the machine when looking at the machine from the front

hope that helps

Aug 16, 2009 | Dyson DCO7 Animal Bagless Upright Cyclonic...

1 Answer

Does not give steam.


Actually there was no category for clothes steamer, and before entering information I was prompted to pick a category so I chose vacuums hoping that when my problem was diagnosed it would be understood that the problem is a clothes steamer that has stopped giving off steam. Please help if you can. I appreciated your time.

May 20, 2009 | Westinghouse Vacuums

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The pole is stuck won't detach from the head of the vaccum, and the pole won't extend anymore


please say which type of vac? assume upright ? with a flx hose and attachments for vac of stairs or hard access areas are u saying the flex hose with the pole iside it stows at rear of vac and unclips extends pole from flex hose?? which part is stuck ?

Oct 19, 2008 | Panasonic Vacuums

1 Answer

How do you remove the plastic end fitted to the flexible hose


Not necessarily. Some Dyson models have an all inclusive flexi hose which attaches to the handle spine. Check EBay for replacement flexi hoses - UK has many sellers - or handles which have the metal pole and the flexi tube attached. 
Alternatively take off the flexi hose from the bottom rear of the Dyson - it can come out via a press in lock release but it may take some time to do this. Once that is done the flexi hose should come down freely from the metal tube. If it doesnt then you may need to consider both replacements.
Dont forget to rate, thanks.

May 25, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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