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Posted on Jan 02, 2017
This printer is designed with a dual toner/drum chamber. Do not separate these two parts. Upon opening the lid, you will find the toner/drum assembly right in front of you. Pick it up with both hands and pull straight up. After that, you should be able to take the jammed papers. Know this: once a paper is jammed, printing another paper will NEVER take the first out. Just make sure to remove the complete papers. If they break, make sure you extract all the pieces.
Posted on Sep 22, 2007
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Posted on Dec 04, 2008
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud
Posted on Jan 27, 2009
Tips for a great answer:
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Jan 09, 2009 | Lexmark T520 Laser Printer
Nov 23, 2008 | Brother Multi-Function Center MFC-240C...
Nov 19, 2008 | Lexmark Office Equipment & Supplies
Apr 08, 2008 | Dell 924 All-in-One InkJet Printer
Jan 14, 2008 | Epson AcuLaser C900 Printer
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