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Kenmore upright freezer not cooling after power outage of 3 hrs

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Try resetting the temperature adjustment. Back to zero and then to desired setting again.

Posted on May 19, 2017

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Posted on Jan 02, 2017

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I have a kenmore upright freezer model / 970-187020 and we had a power outage and now my temperature control is not working right and it says OFF all the time.


Sometimes when the power comes back on you get a power spike or low voltage, this can damage electrical components.

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look on the inside of the toe kick at front bottom or just inside front bottom and you will find a tech sheet that will give you error codes.

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HI I HAVE AN OLD 13 CU. FT KENMORE UPRIGHT FREEZER. AFTER I DEFROSTED IT YESTERDAY AND AFTER IT HAD BEEN PLUGGED IN FOR ABOUT 6 HRS I NOTICED THAT THE SIDES OF THE FREEZER FELT VERY HOT . IS THIS NORMAL ?...


It had to run longer than normal to cool down the freezer again. The heat from the compressor running is what you feel.

I would not worry about it unless it is still hot after 24 hours. Then there is another problem.

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Melanie--

Because this occurred as a result of a power outage, you need to check that the outlet is OK. Plug something in the outlet like a lamp and see that it works normally. If that is OK, check the display for a light bulb that is burned out--incandescant bulbs do that occasionally in a power outage. If it is an LCD or LED display, the power supply is bad on the display board. Is the motor humming and making normal noises?--and your freezer is just not cooling? If no motor noise, look for a reliable and trustworthy appliance repair person. If the damage is costly, try to pursue a claim with the power company.

Dave M

Dec 17, 2008 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

Kenmore freezer quit working after power outage


simple stuff, you have a compressor a stat and power. check the receptacle to be sure you have 120 volts . then check the compressor with stat at max cold setting to see if you have 120 volts at compressor. if you do then compresssor is bad =new compressor or new unit. if no power to compressor then stat is bad= new stat. i always recomend new unit cause new stat or compressor wont fix a freon leak.... i have replaced a few compressors that died soon after due to a freon leak. good luck...

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